Reviews of Elkhorn Heating And Air and Elkhorn Electric, Inc

Elkhorn Heating And Air and Elkhorn Electric, Inc

5 years on Referral List

At Elkhorn there truly is a difference between our company and other contractors. We take the time to listen your individual needs and desires. Every home is unique, we will design a system for your home that meets these needs.

Found 87 records

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Thank you Elkhorn . ..you're the greatest!

David H - from Wheat Ridge, CO

John did some troubleshooting yesterday at our address with the Rinnai
system and could you please tell him that Xcel was at our address today and
changed out the regulator. They put a load on the old one and it would not
keep up using their instruments. So after the new one was installed we put
another load on the new one and they said there would be no problems running
any and all systems all at once now!

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Exceptional to work with!

Gregg P., from Centennial, CO

Elkhorn Heating and Air Conditioning was exceptional to work with from the walk through and estimate and explaining
what would be done to the time they finished the job. They were professional and polite and informative and a
joy to work with. I had numerous companies I could have chosen to buy from and have to do the install and I don't see
how anyone could be better than Elkhorn.

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Elkhorn is the place to go!

Crystal S. from CASTLE ROCK, CO

Elkhorn is the place to go if you are looking for a friendly, efficient and wonderfully priced company! I will definitely call Elkhorn again for all of my electrical needs! They are on time and very professional, love love love this place.

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We were extremely pleased!

Lori G. from Lone Tree, CO

We were extremely pleased with our experience with Elkhorn Heating and Air Conditioning! They were prompt,
courteous, knowledgeable, and they finished in the time frame they gave us. Thank you!

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I wouldn't use anyone.

Cheryl F. from Littleton

I wouldn't use anyone else for my heating and air conditioning needs. I always get the best service from Elkhorn.

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Very professional.

Greg A. from Littleton

Very professional. Will recommend Elkhorn to friends.

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Extremely pleased!

Dan V. from Centennial, CO 80122

I wanted to let you and your team know that we were extremely pleased with the job done. It exceeded our expectations and the guys were wonderful to work with. I look forward to working together again in the future!

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Thanks for a Job Well Done-Fuzzy

Marshall S. from Denver.

As a regular customer of yours over the years, I’ve always appreciated the knowledge and excellent customer service I have received from you and your service personnel. This morning was another example of excellent customer service and knowledge. Over the past several months, I have been having problems with my furnace-mounted Humidifier, and called Elkhorn to check it out. This morning Fuzzy, the Service Manager, came out and indicated that I was not getting proper water flow in the humidifier. He did an excellent job of diagnosing all the potential issues, and found the issue: a problem with the rubber seat of the saddle valve. This was another example of superb customer care and service, and it is why I continue to call Elkhorn for my various HVAC needs. So, Kudos to Fuzzy and your entire team for your excellent service.

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The master bath looks beautiful!

Mary J. Design & Interiors from N/A

Thank you to you and Ray for taking such great care of the Mancinelli project. I appreciate your hard work and attention to detail. Ray was great to work with. The master bath looks beautiful and I know they will enjoy it for many years to come. Thanks,

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Worked hard each day.

Donna S. from Littleton, CO

The men were all very nice and worked hard each day. Honest, personal people to have working in the home, came out as soon as possible when we had trouble. Thanks.

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Heating and airflow.

Debi H from Morrison, CO

Elkhorn was very knowledgeable about heating and airflow. Gary did a great job analyzing what we needed for our home and changing out the duct system. They were very efficient in the installation and came with a large crew that was very courteous.

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20 year old furnace.

Richard from Littleton

“I used Elkhorn yesterday for the first time and it was a very pleasant experience! Your Service Tech, Fuzzy, arrive promptly at the start of the 2 hour appointment window to tune up my 20 year old furnace. At the out outset, he explained what a tuneup involved and said I was welcome to observe and ask questions. He was very good at answering my questions in laymen terms. The entire procedure was much more thorough than any of the previous tuneups done by your competitors. I especially like the list he gave me showing how my furnace performed in several categories both before and after his adjustments. I was money well spent! Fuzzy is a real asset to Elkhorn. He is very knowledgeable, friendly and a true professional! As a result, I will use your firm in the future and will recommend you to my friends and neighbors.”

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Repairing my air conditioning.

Rick L. from Littleton

“I wanted to thank Elkhorn for doing an outstanding job repairing my air conditioning system last summer. The Trane unit was originally installed 12 years ago by another company. I have had problems with it since the day I bought it. You graciously sent out your Service Manager Fuzzy, he was by far the most customer oriented repair technician I have ever had in any capacity at my house. He wanted me to observe what he was doing and explained every step in laymen terms. That is something most appreciated. He checked facets of the AC process no one has ever done before based on my memory. My AC is finally operating as it should be! IT has been running cold this summer and cycles on and off even when the outside temp hit 100 degrees. THANK YOU Fuzzy! And thanks to Elkhorn for employing such a customer oriented expert!”

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I HIGHLY recommend Elkhorn.

Jacob E., from Denver

I HIGHLY recommend Elkhorn to address any of your A/C, furnace or water heater issues. Fantastic service, products, installation and professionalism. I did my own research on brands and based off of consumer reports and other reviews I chose American Standard for my new A/C, compressor and furnace. The water heater is Bradford White. They came out in a timely fashion to look over my house, run their diagnostics and measurements for correct size and type and get in a bid. I feel it was a great price for everything we swapped out and they were able to set up the appointment 13 days from the bid, crazy fast for such a hot summer in Denver and the amount of A/C issues going on. They took care of all the permitting and made sure it was acceptable with The City of Denver to place the new compressor in a different location than where the original one was. All of their service technicians are company employees, not contractors. It's been over a week so far with 100+ days and everything is working fantastic, it actually runs less than our old one and the compressor is soooo much quieter, as it sits close to our outdoor living space and we wanted the quietest one on the market, boy did we choose wisely. Overall just a great experience and so far everything is running perfectly.

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Real lifesaver!

Michelle R., from Denver

Gary, inspected our home (an older house that has been modified over the years) and recommended a swamp cooler due to peculiarities in our ductwork. HIs estimate was far lower than others we'd gotten. We went ahead with the installation and this has been a real lifesaver! The unit has performed admirably during this unbearable summer, the installation went just as expected and the service personnel were great. I would use this company for any relevant needs.

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I very much appreciate your company.

Carri S. from N/A

I got your name/number from my sister's in-laws. You installed a new A/C unit and furnace for them and they were very happy with your company. I came home yesterday around 4pm and my house felt very hot to me. I have some medical issues that are aggravated by being hot, so I was in quite a panic when I realized the A/C unit wasn't working. I called your office and spoke with Carol, who arranged to have Casey come immediately after he was done with a previous appointment. He was at our house by 4:35pm and had the A/C up and running shortly after that. Yea! He was very courteous and knowledgeable and I very much appreciate your company and Casey for your fast response and for helping us cool down the house so quickly! Thank you,

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We are extremely satisfied.

Maxine M from Denver

We are extremely satisfied with the air conditioning system. Elkhorn heating and Air Conditioning, Inc. is a first class company, they’ve been servicing us for several years. Very competent, efficient and a pleasure to have in our home! We’ve recommended them to several people.

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Finally I found Elkhorn.

Happy Customer from N/A

This was the third mechanical contractor I had to the house to fix the tankless water heater that came with our home. All contractors were found through the Rinnai website, as certified dealer/servicer businesses. The first company came back 6-7 times, had plenty of theories about what was wrong and how to fix it, and then quit calling me back after the problem wasn't fixed, months in. The second company also had grandiose concepts to get things fixed, and again after multiple approaches and many trips to the house, the unit was still broken and he also stopped returning my calls. Did I mention they were all happy to cash my checks without fixing the problem, for a grand total of over $500?

Finally I found Elkhorn. When I initially called, Carol listened to my tale of dispair, and let me bitch about how we hadn't been able to take a shower without the hot water going out on me, in over a year. She listened to all my whining, sounded genuinely sympathetic, and told me they would make it right. That they did. She said they would send their best 'Rinnai guy'. John showed up early to the appointment, 1-business day after I called, and he knew his business. He was very professional and friendly, and got along great with my pets. He even put covers over his boots to protect the wood floors.

He immediately diagnosed the problem, within 10-minutes of arrival. He figures out that the unit was calibrated from the factory to run perfectly at sea level, and had never been adjusted to run right at Denver's altitude. The original installer and both subsequent contracting companies had all overlooked a very basic component of how these things work, which they should have known. They had cited moths, ventilation issues, incoming gas service pressure problems from Xcel, and other things. Within an hour, John had adjusted all the pressures of the unit to run correctly at Denver's altitude, and bam, problem solved!

I was shocked at how easily Elkhorn fixed the problem that others had given up on. I am more than satisfied, and give the crew that helped me, Carol and John, props for following through on my project and getting the job done. I wish all contractors operated like these guys.

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Great job!

Jacquie M, from Littleton, CO.

Elkhorn Heating & Electrical installed a new furnace; I cannot say enough good about them. Great job!

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Very pleased!!

Sheila J., Denver from N/A

I have been very pleased with Elkhorn. In fact they even tried to contact the other manufacturer about replacing the existing furnace because it was only 5 years old. As a result of this customer service and doing the right best thing, we chose to go with a new American Standard furnace. They never tried to “sell” me a furnace but provided me options and the pros and cons and answered all my questions for me to make the decision that worked best! I have and will continue to recommend Elkhorn! -

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Great job!

Jacquie M. from Littleton –

Elkhorn Heating & Electrical did the installation; I cannot say enough good about them. Great job!

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High efficiency furnace.

Amy M from Denver

Elkhorn installed a high efficiency furnace and whole house in line humidifier, along with a new digital thermostat. Prior to the actual installation, they came and performed a complete assessment of the heating requirements of my house to insure the best size furnace. Gary was helpful and answered all my questions. My electrical circuit was brought up to code; this was all explained prior to the installation. Gary gave the most complete assessment compared with the other three companies that came out, and was midrange in price.At every point, from estimate to final installation, they were punctual. They accomodated my request to have the electrician come earlier than usual in the process. they finished several hours earlier than I expected. Before they left, they walked me through and made sure I understood the system, and what type of maintenance was needed. They cleaned up after themselves, so that it was hard to tell they had been there. I would definitely use them again.

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Actually gave me a quote.

Heather M from Indian Hills

I called several companies, initially, two companies were responsive and came out to provide a quote; however, Elkhorn was the only company that actually gave me a quote. My personal gut feeling is that they would be priced slightly higher than other companies, but their responsiveness and professionalism won me over. The quote appointment was set up for a few days after I called the office and I received a "reminder" call 24 hours prior to the appointment time. Gary arrived on-time and not only provided a quote for the requested work, but he also noticed a duct joint that wasn't connected, so it was leaking warm air into a closet. That joint was fixed for no charge. Before leaving the house, Gary provided a written quote and had called back to his office to set up an appointment. The two service technicians arrived a few days later. They arrived on time and couldn't have done a better job. It took about 2.5 hours, during which I had other contractors in the house, and a dog that I'm working with to improve her manners. I also had to leave them alone in the house after 1.5 hours. They made sure all their questions were answered and the paperwork was completed before I had to leave. Although I threw them a few curve balls, they took it all in stride and left the place very clean. Highly recommended.

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95% efficient

Matthew S. from Denver

Elkhorn replaced the furnace with a new 95% efficient furnace. It went so well. Gary, the president of the company, came out to talk to me and do the bid. After getting another bid and deciding to go with Elkhorn we set it up right away. They came out the next Monday and put in the new furnace in one day and stayed until it was done. They then walked us through how to work the new thermostat and how to clean out the high end filter we got. After they left the thermostat registered an error. We called Elkhorn and got their answering service. We told them the problem and they paged the on call tech. He called back within 15 minutes. The problem had resolved itself by then but he offered to come out and take a look. It wasn't a cold night so we decided to just schedule him to come out the next day when I got off work. He did tell me that if there were any problems during the night to call back and he would come out any time of the night. He came out the next day and adjusted the gas setting a little and it made everything work just fine. That was why I went with this company. They were very big into customer service, not just before they got my money, but after as well.

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Absolutely amazed!

Nick W from Wheat Ridge

The technician, Fuzzy, spent about and hour and a half lying on the ground and carefully straightening each fin on two sides of my air conditioner's outside unit. It had been completely bashed by a horizontal hail storm last summer. When Fuzzy was finished the condensing unit looked almost as good as new. I was absolutely amazed at how nice it came out.

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Excellent service.

Barbara S from Denver

Excellent service on a very tight fit. They accommodated my schedule and were fast, neat, and skilled.

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Attitude, professionalism and promptness.

Matthew H from N/A

We had a new 40 gallon water heater installed. It was a very positive experience. We opted to go with Elkhorn because of their attitude, professionalism and promptness.

The owner came to our house and went over all of our options (including tankless) and gave us a very simple and straightforward estimate. We were able to schedule the actual installation very quickly. The two service techs who installed the water heater were very nice, wore booties in our house and out down large cloth coverings in our hallways to prevent a mess. After they left, you couldn't even tell they had been there - very clean. The new water heater was also explained to us thoroughly (they're so simple, though).

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Detailed assessments, and professional.

Bruce S. from Littleton, CO

Elkhorn has been doing HVAC work for me since about 2006. They have upgraded the furnace, installed AC, installed zoning system, garage furnace, air exchange, humidification, air cleaner, ducting for finished basement, fireplace gas lines and replaced a water heater.They probably won't quote the cheapest price but the product quality, detailed assessments, and professional work is well worth it. They are on time, work clean, crews are professional and personable. Their guarantees are not lip service. I have recommended them to many people and none have regretted it.

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Elkhorn did a great job.

Paul Le, from Littleton, CO

Elkhorn did a great job, from beginning to end. Installers were clean and professional. I love my new system.

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Extremely satisfied.

Maxine Miller, from Denver

We are extremely satisfied and happy with Elkhorn. The servicemen are very thorough – never rush through and do everything to our satisfaction! I have recommended Elkhorn to friends, who are also satisfied! -

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Very Professional.

David B from N/A

Price Quote was dead on. Workers were courteous and worked quickly.

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VERY SATISFIED!

Eric M. from N/A

VERY SATISFIED-WOULD RECOMMEND ELKHORN AND FUJITSU PRODUCT TO ANYONE.

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We appreciated the diligence.

Sheila S. from N/A

We appreciated the diligence shown, and follow up. We would be pleased to recommend this Rinnai and your company to future clients.

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Above and Beyond.

Wendy P. from N/A

Elkhorn Heating and Air Conditioning, Inc. of Colorado went above and beyond to install my tankless water heater. I had received an estimate less than a week before but hadn't had a chance to schedule the install when my old water heater failed. They went out of their way to get my new one installed right away. I am very grateful for the professionalism and courtesy that was demonstrated to me during the very stressful event when my hot water heater failed.

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Good In installation.

Scott M. from N/A

Nice Guys. Good In installation and advice. –

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Great experience.

WILLIAM B. from N/A

Great experience. Elkhorn is a first class operation

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Kicks Butt!!!

Diane and Matthew from N/A

We wanted to give you a tad bit of input in regards to our experience with your company starting with your initial visit. Kick but! Thank you to much!

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They are delightful to work with.

Mindy S. from N/A

Elkhorn is a great company. They are delightful to work with. Very caring, full of information and very conscientious when it comes to completing the job. The customer service has been great.

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Fantastic Job with our Tankless Water Heater

Amy Smith from Highlands Ranch, CO

John from Elkhorn came out and tuned our Rinnai tankless water heater. We had a system that wasn't working properly. He made sure the settings were right, the shower/water flow was correct and performed maintenance on the system. It all works beautifully now! John and Elkhorn did a fantastic job!

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Very Professional!

Joshua & Stephanie from Broomfield, CO

Gary was very professional during the sales call. He was thorough and ensured all questions were answered regarding the product, installation and future use. Strongly recommend Elkhorn in the future.

12/21/11

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Great Company

Dennis from Arvada, CO

We had a new furnace, air conditioning coil, and humidifier installed by Elkhorn. Gary and his people were all first class. Elkhorn's price was very competitive and their installation was expertly done. It was a pleasure working with them. I highly recommend Elkhorn.

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First Class Operation!

Denise from N/A

Elkhorn is a first class operation, and very competitive price wise.

9/28/11

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Good Experience!

Frank from N/A

I was pleased with all I either spoke to by phone, or met with in person from Elkhorn. None ever made me feel as if I needed to rush into making a decision. I spent a lot of time asking questions with those that I met with, and no one even hinted that, ‘we needed to wrap this up because I have other things to do.’ My overall experience with Elkhorn was a good one.

9/28/11

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Very Happy!

Ben from N/A

Overall very happy with Elkhorn Heating and AirConditioning.

9/26/11

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Elkhorn is the best HVAC Contractor!

Jim from N/A

Elkhorn is the best HVAC contractor I’ve dealt with! I’ve dealt with many in my 24 years as a Maintenance Coordinator for Commercial Properties.

9/26/11

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New Furnace- wow!

Greg from N/A

Wow! I really like this new furnace and duct work. Itis really quiet when I have just the fan on and still quiet when it calls for heat. It is like 10 times quieter than the old one.

Aaron and Jordan did an amazing job and work so well together. They were very professional and very kind in answering questions for me. They also did a great job at cleaning up and you could not even tell they were here.

Please pass my Kudos along to Aaron and Jordon.

Also, thank you for all your time and expertise.

9/22/11

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An inquiry for Gary Neal

jrealy from N/A

We sought four bids to get an evaporative system installed, and while Elkhorn was neither the most expensive or inexpensive, we got the highest quality of professionalism one could ask for. From the initial contact, when technicians wore protective foot covering to keep our home clean, to the thorough evaluation and explanation our our options, to even a followup visit to assess whether air conditioning might be an option, Elkhorn was friendly, prompt and professional. Owner Gary Neal was very forthright on the followup in telling us AC was not a good option because of the age and configuration of our home, eventhough we were leaning toward AC. He also recommended a higher volume evapcooler than the other contractors did, and the results have been fantastic.Elkhorn's staff electrician found creative and affordable solutions to our unique situation that also were within city codes.These guys even vacuumed the rooms in which they did some additional electrical work and left no trace. Not only do we recommend Elkhorn to others, but we are again recommending them to ourselves in having them install central AC on another home we own,confident no bid will be needed. These guys are real pros.

7/9/11

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Excellent Service!

Bertie from N/A

My husband and I are very pleased with the speedy, helpful service we got when we called Elkhorn heating and air conditioning. After being told by another company that our air conditioner was dead and needed to be either rebuilt or replaced, I called Elkhorn for a second opinion and was rewarded with speedy and excellent service. The people that I talked to on the phone were very helpful and managed to get service to us the same day we called. Gary the technician was very courteous and thorough and managed to find and fix the problem in very little time. He saved us a lot of money! I will definitely recommend Elkhorn to my friends, and know who to call when we have heating or cooling problems in the future.

7/26/11

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You are all justGREAT ! ! !

Edand Lois from N/A

Dear Gary and all your team members,

Lois and I want to thank you and all your people for the great job. You are all just GREAT ! ! !

Great product and the most outstanding customer service we have ever experienced barnone……..

AllI can say is WOW ! ! ! ! AWSOME !!! and THANK YOU SO MUCH.

And the American Standard folks are a real stand up company too. Please thank them for us.

Sincerely,

5/20/11

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new furnace

Yvonne Richards from Morrison, CO

This company was exceptional! My 35 year old furnace died on the coldest night of the winter (-20 degrees). The first company I called came out but couldn't start the furnace. Spent the night with space heaters and electric blankets. Couldn't get a hold of them the next morning so called Elkhorn. They were here within an hour, got the furnace started and then started the process of getting a new furance installed because the old one was emitting high levels of carbon monoxide. Everyone from the technician, Fuzzy, to Ray the electrician, to Cory and Shawn, the installers were great, professional and very polite. Each one took the opportunity to educate me. I highly recommend this company!

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THANK YOU!!

Tom from N/A

The dual fuel furnace unit is working spectacular. My master bedroom was actually comfortable this morning when I woke, despite the -12 degree reading on the very cool thermostat display. The unit is quiet and is seamlessly distributing the air through the ductwork. I am impressed with the very high quality of this product.

I can't thank Elkhorn Heating enough for the work they did. Gary is one of the most caring business owners and is dedicated to quality installation. I am very happy with his crew and the care they took to protect my home while they did the installation.

Tomorrow morning is suppose to be -21, and again I will wake to a nice warm bedroom.

02/01/11

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Thank you and compliment

Caitlin from N/A

Hello Elkhorn: I’m writing to send a thank you and a compliment about the service I received recently from one of your professionals, Fuzzy. Our heat went out on Sunday, just before it was supposed to get really cold. On Monday, another company came out and gave us an estimate and recommendation. I was concerned about it, because I didn’t really understand what they were recommending or why, and it was potentially very expensive.

We called you all for a second opinion, and Fuzzy came out very quickly to help us. He explained the problem very clearly (something no heating expert I’ve ever used has done), and fixed it efficiently and quickly. When another problem popped up, he was out right away and worked the same magic. I had 100% confidence in his opinion because of the way he explained things (and his willingness to explain things), and now have even more confidence because was exactly right! He’s also a great guy and a pleasure to work with. We will call Elkhorn about any future problems because of the excellent service we got from Fuzzy. Thanks so much!

2/2/11

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Outstanding...

Kate Morst from Denver, Colorado

We have used Elkhorn several times recently for both HVAC repair work and electrical work. The workmen are extremely courteous, efficient and knowledgeable. After several bad experiences with other HVAC companies in the area, we are very glad to have found Elkhorn and will use them for all of our work in the future. Thank you.

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Comfort

Doug - Littleton from N/A

Our house has never felt more comfortable.

Jul 9, 2009

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Impressed

Carl - Centennial from N/A

The service technician was courteous and knowledgable. He came to my house in the middle of the night when it was -5 and I had no heat. Very impressed.

Jul 9, 2009

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Trustworthiness

Roger W. - Littleton from N/A

My decision was based on the professionalism, knowledge, and perceived trustworthiness of the installer/contractor. Elkhorn will get my business in the future and with that American Standard will. I am very happy with all (Elkhorn and American Standard). Thanks!

Jul 9, 2009

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Honesty

Ellen F. - Henderson from N/A

I was extremely pleased to work with Elkhorn Heating and AC. They were, by far, the most honest, and most competent contractor I dealt with during my HVAC ordeal.

Jul 9, 2009

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Great Experience

Mike from N/A

Great experience with Elkhorn. I would definitely recommend them to others.

Jul 9, 2009

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Recommendation

John from N/A

I would recommend Elkhorn to everyone. John - Golden

Jul 9, 2009

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Happy Customer

Lisa B from N/A

I couldn't have been happier with Elkhorn Heating and Air. They'll definately get more business from me and I'll be recommending them often.

Jul 9, 2009

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Professional

Clint - Denver from N/A

Overall we are very hapy with our purchase. Everyone was coutesous and professional. We appreciated the fact that our Comfort Consultant was informative about AC systems. He gave us a lot of good information for our decision making process.

Jul 9, 2009

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Perfect Experience

Kris - Denver from N/A

The perfect experience. Elkhorn was great to work with. Great install crew, left everything neat, tidy and clean. I was very confident with their ability.

Jul 9, 2009

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Satisfaction

Larry S. - Golden from N/A

We were very satisfied with all aspects of our dealings with Elkhorn. We called them following completion of the installation to express our satisfaction with the equipment and installers.

Jul 9, 2009

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Heaven

MJ - Arvada from N/A

We are very happy with Elkhorn. They were very straight forward and honest. They listened to our needs and presented all options with pricing.||Jason S.||Littleton Elkhorn did a good job. I especially like the programmable thermostat. It is heaven to wake up warm!

Jul 9, 2009

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Knowledgeable

Darlee - Littleton from N/A

Each time I have called Elkhorn they were very propmt, knowledgeable and took care of the situation immediately.

Jul 9, 2009

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A Very Nice Touch

Rob Z from N/A

Contractor provided an extended warranty and service agreement with the installed package... a very nice touch. Is a good, family owned business focused on quality and customer satisfaction. I will definitely recommend Elkhorn to anyone looking for HVAC services. Rob Z. - Arvada I couldn't have been happier with Elkhorn Heating and Air. They'll definately get more business from me and I'll be recommending them often.

Jul 9, 2009

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Best Investment

Dana M. - Westminster from N/A

Best investment I have made!

Jul 9, 2009

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Polite, Quick & Clean

Julie - Denver from N/A

The Comfort Consultant from Elkhorn was not only knowledgeable but took the time to explain the system in detail. The installers were very polite, quick and clean on the installation.

Jul 9, 2009

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Fantastic Contractor

Rich S. from N/A

Elkhorn is a fantastic contractor. Gary and his staff are very professional and knowledgeable. Having estimates done was pain staking but after selecting Elkhorn, everything was smooth and as stated. As an engineer, I work with contractors daily and I think Elkhorn is top notch. They work at a level that all contractors should strive for. I am extremely satisfied and give them and American Standard the highest marks. I had four estimates but only one, Elkhorn, was A.S. Customer Care Certified. It really showed.

Jul 9, 2009

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Fabulous

Shelby from N/A

Elkhorn Heating and Air Conditioning is fabulous. Their entire team is wonderful.

Jul 9, 2009

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Respectable & Courteous

Ken from N/A

The service technician who came to our home was respectable looking and very courteous. The office staff who handled our initial call was patient and willing to answer all our of questions. We will call again. Ken - Denver

Jul 9, 2009

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Very Professional

Jenny B. from N/A

"They are very professional and know what they are doing. Highly recommend them to friends and neighbor." Jenny B.- LAKEWOOD, CO

Jul 10, 2009

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On-Time, Fast & Efficient

Bob L. from N/A

We are so pleased that we selected out contractor (Elkhorn) for the service and installation of our new American Standard furnace. The American Standard furnace is running great, it is much more quiet and is heating the house very evenly. We have absolutely no complaints with the furnace or with Elkhorn. The contractor (Bruce) was very informative and friendly, we got along great. The installation crew were right on time, fast and efficient. They met all our needs, answered all our questions, very clean and friendly. We have already and will continue to recommend American Standard and Elkhorn. Thank you, Bob L. - Centennial

Jul 10, 2009

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Repeat

Julie K. from N/A

I choose Elkhorn to install because they installed a furnace for me 2 years prior. They are very prompt, professional workers, and do a wonderful cleanup job. I've dealt with other contractors on other projects and Elkhorn shines in comparison. They are easy to work with and I felt confident they customer oriented. I would highly recommend they to any and everyone. Julie K. - Denver

Jul 10, 2009

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Very Professional

Jenny B. from N/A

They are very professional and know what they are doing. Highly recommend them to friends and neighbors. Jenny B. - Lakewood

Jul 10, 2009

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The BEST!

Jim Z. from N/A

If anyone is on the fence with their decision, have Gary from Elkhorn speak with them. He is the BEST! Jim Z. - Highlands Ranch

Jul 10, 2009

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Best Install

Richard from N/A

This was one of the best installs and systems that I have every had. The system works great. The install was one of the best that we have seen or better than I could have asked for. I would refer this company for more installs. Richard - Thornton

Jul 10, 2009

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Best Investment

Bruce & Renae P. from N/A

Best investment I have made, so glad we made the switch. Bruce & Renae P. - Thornton

Jul 10, 2009

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Happy Customer

Myron from N/A

The installation was neat and clean looking. The installers kept the area clean. The company was very responsive to my needs for scheduling. The work was done on time. I am very happy with the installer and the Rinnai. Myron - Denver

Jul 10, 2009

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Appreciation

David G. from N/A

I would like to send my appreciation for the prompt and professional service that was provided by your company and specifically your technician, John. John's courtesy and professionalism is to be commended. It is difficult and rare to find a dependable and reputable firm to service HVAC equipment these days, so I am glad to locate your firm. David G. - Englewood

Jul 10, 2009

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Reliable & Knowledgable

Robert H. from N/A

Gary - the owner of Elkhorn - was easy to work with, reliable and knowledgable. I'd recommend to anyone in the Denver area. Robert H. - Denver

Jul 10, 2009

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Professional & Honest

Lesli W. from N/A

The dealer really spent a lot of time explaining the system and was very prompt in answering questions we had after the initial quote. Very professional,courteous and honest. Would highly recommend this dealer. Lesli W. - Thornton

Jul 10, 2009

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Prompt, very informative, very thorough

RetiredVet from N/A

I had an intermittent furnace problem. I called Elkhorn based on the Troubleshooter referral list. They were able to send someone out in a couple of hours. Fuzzy (the technician) arrived on time. He was very informative (told me all sorts of helpful things about my furnace) and thorough (he correctly diagnosed the problem and fixed it). I was VERY pleased, and will definitely continue to use Elkhorn as my first choice for fixing my furnace and air conditioner.
Pros:Prompt, thorough, very professional.
Cons:None

Dec 7, 2009

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The best

rac46 from N/A

Elkhorn replaced a heating system that wasn't all that old but was poorly installed. Elkhorn was the only contractor that even mentioned sizing the furnace with a manual J. They were quick, clean, and reasonably priced. They're probably the best mechanical contractor I've ever dealt with.
Pros:Attitudes, competence, responsiveness.
Cons:None.

Dec 20, 2009

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Great job

juliox from N/A

Fuzzy came out within hours of my initial call, fixed the problem at a fair price. Then when another part went bad 2 days later, he came back and fixed it too, without charging another trip charge. And he didn't try to sell me a new furnace! ;)
Pros:very professional, fast, fair price
Cons:none

Apr 3, 2010

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Great Job!

jch5858 from N/A

Elkhorn surpasses the other companies when it comes to presentation, knowledge, skill, craftsmanship and customer service. Gary, who has experience installing, maintaining, and repairing HVAC equipment, came to my home; he was not a “salesman”. I was especially impressed with Elkhorn's bid sheet: organized, easy to read and understand. The installers expertly installed the ductwork, furnace, air cleaner, and central air unit. The electrician did a professional job with the circuit breaker box, wiring, and new outlets. Everyone presented themselves in a competent and professional manner and they all took the time to answer any questions I had before, during, and after the installation. I can now enjoy the climate in my home; even temperature throughout and less dust! I am putting Elkhorn at the top of my HVAC referral list. Great job! Joanne Hughes, Realtor®
Pros:presentation, knowledge, skill, craftsmanship and customer service
Cons:n/a

Jun 18, 2010

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Quick & Honest

Wendy G. from Littleton, CO

The night before Thanksgiving I called Elkhorn at 4:30pm needing an emergency service call. Someone was here within the hour, and he really knew his stuff. He was able to quickly get my heater working again (improvising a temporary solution for a missing part) and didn't try to sell me a new heater even though ours is an older model. I will DEFINITELY be calling Elkhorn next time I need anything done related to our AC or heating systems!