Reviews of 1-888-HEATING - A Gravlin Air Conditioning & Heating Company
FREE diagnostic for Martino customers if a repair is made.
Talk to a serviceman on the phone for free 303-770-2776.
On time appointments same day...No appointment "window."
No extra charge for weekends or evenings.
Paul P from Highlands Ranch, CO
We had our fan motor burn out. After several calls to companies, I remembered “The Referral List” and called Gravlin. They came out the same day and with very prompt response. We like to run our fan 24 hours to keep the house humidified and equal temperature in all rooms across the three floors. It was suggested we purchase an upgraded fan that would save us money and energy. He was right! We also had other problems that were explained to us allowing us to make a decision on what roads to take. We were so impressed by the service tech, we decided to purchase the service contract and have been happy all along.
Outstanding Customer Service
Mark S from Centennial
When we awoke to near 0 temps and no heat, we contacted Gravlin and promptly received a call back. After a brief description of the problem, the tech provided a quick way to resolve the issue myself saving me $$$. I highly recommend an outfit such as this for their integrity.
Sean Parker from Highlands Ranch, CO
Had Gravlin come out to look at our malfunctioning AC unit. Was told late last summer by Horizon Mechanical that the unit was shot and we needed an entirely new AC system to the tune of over $5000! The tech from Gravlin checked out the unit and found a simple circuit breaker issue which fixed our issue. The system runs great and we could not be more pleased. They are an honest company I would recommend to anyone!
I would recommend
Nancy from Centennial, CO
I was very pleased with the quick response I received, the willingness to work with my schedule and the knowledge of the individuals I dealt with. I would definitely recommend Gravlin.
Wilma from N/A
Everything was great from start to finish!
Jun 12, 2008
Fast and first-rate
Scott from N/A
Blower on furnace went out during a hot spell (so no air conditioning). Other services had steep extra charges for weekend or emergency services, and couldn't even get here for two or three days. Gravlin was here on the same day, no extra charge, and although I didn't ask about pricing, I found their "StraightForward Pricing" to be very reasonable. Work was explained, professional, with no surprises. Even did extra checks on the condition of my furnace.
Pros:Same day service, reasonable and affordable (and a nice guy).
Cons:None... wish I knew of them for previous needs.
Oct 1, 2008
Professional & Knowledgeable
John from N/A
Very professional and knowledgeable people.
Nov 9, 2008
Will use again!
melissastafford from N/A
Service was prompt, efficient, and courteous! I called with a non-working furnace the day before Thanksgiving and they were able to send out a technician that day. The furnace needed a new part, which had to be ordered and would not be available that day. The technician was able to do a "work around" so that we had a temporarily working furnace. After the appt that day, their office called to schedule a time the next week to install the new part. They waited to charge me till the next part was installed. All in all, it was a very good experience and I will not hesitate to call this company again, and will definitely recommend this company to others.
Dec 2, 2008
vaduke from N/A
The furnace recently started acting up, so I called this company. A real person answered the phone (no going through menu after menu after menu to try to find someone to talk to) and set up an actual appointment time, not a window, for the technician to come take a look. The technician showed up on time, checked the furnance, explained in detail what needed to be done, made the repair and cleaned up. He was extremely courteous and had the furnace working again in a very short time. I'll definitely be using this company again.
Pros:Phones are answered by real people. They set up definite appointment times, not 4-hours windows, for the technicians to arrive. Everyone I talked to was pleasant and helpful, and the technician (Jimmy) was great.
Jan 15, 2009
Amber from N/A
Able to get our old furnace to work while waiting to get it replaced. Gave good explanation on how everything worked before he left.
Jul 14, 2009
Margie from N/A
I loved the thorough explanation of any question we asked.
Aug 18, 2009
Barbara from N/A
Was very polite and answered all of my questions
Aug 26, 2009
Professional and Courteous
Tony from N/A
Gravlin A/C and Heating has been very helpful to us with our decision to purchase a new air conditioning unit for our home. All were great from presenting the quality systems, to the installer that installed our system, to the office staff, all of whom are professional and courteous. I would highly recommend Gravlin A/C and Heating.
Sep 25, 2009
JPizano from N/A
Very professional company,they came right on time for the appointment and the technician went the extra mile in costumer service, I will definetly use them for future needs.
Pros:Same day service,excellent costumer service!
Cons:None,very good company
Oct 8, 2009
Heidi from N/A
Loved the video camera! Great way to show a homeowner exactly what you are talking about.
Oct 10, 2009
Far the Best!
Chris from N/A
I shopped around. You guys were by far the best!
Nov 18, 2009
pwelker from N/A
Called them on a Sunday morning (10 degrees outside), spoke with a REAL person, technician was at our house/had the problem resolved within 1.5 hours. Technician also stated that if he hadn't made the correct diagnosis, the monies paid the first day would be applied toward a future call to correct the problem. REAL customer service!
Pros:Excellent response, no additional fees for Sunday morning service, excellent, knowledgable and respectable technician. Thank you is all I have to say!
Cons:Absolutely none - would refer/use them again without reservation.
Dec 7, 2009
Polite & Professional
Van from N/A
Everyone was very polite and professional. Great job!
Jan 26, 2010
Polite & Professional
Ron from N/A
Your technician was very polite and professional.
Feb 12, 2010
WOW, Great Service
Nancy from N/A
"I received your name from one of my neighbors at 9:30, contacted you at 10am after going online and printing the service coupon. Steve the technician arrived at 10:30 and I had heat again by 11! Wow, that's great service!"
Mar 26, 2010
finally a solution
Madelyn from Denver, Colorado
I had a furnace problem that I have had various companies look at over the last three years. No one had a viable solution until I found Gravlin AC & Heating. Ted and his staff looked at the problem, had a solution within 5 mins. The installation was done within 2 days. Everyone at Gravlin's was very professional and easy to do business with. Thank you Tom Martino for your referral list. Thanks to you and Gravlin's I can check a big "to do" off of my list.