Reviews of Rock Heating and Air Conditioning

Rock Heating and Air Conditioning

10 years on Referral List


17957 Domingo Dr. Parker, Colorado 80134

phone: 720-851-7625

fax: 303-841-9971

website: View Site

    Found 55 records

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    couldn't be happier

    Jeff S from Aurora, Co

    Chris Rock came out to the house to give an estimate for a new upstairs A/C. He asked if he could take a look inside the unit, as I had recently had it serviced by someone else. He found that it was over serviced with coolant. He serviced the unit, brought it back with in specs, and it now works magnificently! At 15 years old, I hope it holds up. But if it does not, I certainly will have Rock install a new one. It is not his first time to the house for air conditioning or fireplace work over the years. I find Chris absolutely competent, honest, and a real pleasure to deal with . Thank you

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    Very Pleased with Rock Heating and Air Conditionin

    P Patrick from Aurora, CO

    My Air Conditioner needed replacing. I got a quote from a large HVAC company and it sounded very expensive to me. I spent a lot of time researching companies in the Denver Metro Area. I looked at ratings on a number of sites, the amount of time companies had been in business and if there had been any problems, how the companies responded to the customer. One of the things I was very concerned about was in my readings it seemed like the biggest criteria for success of a new AC system was the installation. After my research, I decided to get a quote from Rock Heating and Air Conditioning. Chris was prompt and very professional. He gave me a quote that was reasonable and significantly less than the large HVAC company. I decided to hire him and he did the install 10 days later. He pulled all the permits necessary. Everything was accomplished on time and in a professional manner. He cleaned up after the installation and the air conditioner worked perfectly. He explained things in a very clear manner and was very patient with the questions I asked. I am completely satisfied with my new system. Count me as one of his customers in the future and I highly recommend him.

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    Definitely Recommended

    Erick Swanson from Aurora, CO.

    The Rock is as solid as it's name. I will not use anyone else and I am not just saying that. I called two other companies to come look at my furnace and one said I would have to replace it, the other said it would need some serious repair and it would be best to buy a new one. That is when I called the Rock for the third recommendation, Chris came out and retested everything and then some that the other companies did not do. Believe it or not there was nothing that needed fixed or repaired on my furnace. Chris was very knowledgeable, explained everything as well as a very nice guy. Chris and The Rock Heating will get any of my future business from this day forth.

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    He knows what he's doing......

    Jerry from Aurora from Aurora, CO

    Punctual, well tooled, with the latest test equipment. Repaired the HVAC and Fireplace in a timely manner. Very pleased with his work and price. If I was still building, Chris would be one of my subs.

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    Excellent Service

    Laura from Parker, CO

    Great service - Chris was incredibly knowledgeable, honest and friendly. I highly recommend - I will only use Rock Heating going forward.

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    A true 5 star company

    Pat from Highlands Ranch, CO

    We called Rock Heating and A/C because they were on the Martino referral list and close to where we lived. Chris came out the same day on time and was very professional. He diagnosed the problem, replaced the control board and was finished in less than 30 minutes. The price was very fair and the furnace works perfectly. I would not be afraid to recommend this company to anyone. This is the level of service that other companies should strive for. Thanks Chris!

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    Excellent and Timely Work!

    Frank Inda from Highlands Ranch

    I needed a whole house humidifier and had poor luck getting companies to come out and install one including a company on this list. On relatively short notice, Ernie at Rock came out (on time) and did the job. Ernie was professional, courteous and took the time to do the job right. Perfect installation and I'm very happy with Rock and the work. Highly recommended!!

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    Fantastic Service Above and Beyond the Norm

    Jim Teaff from Parker, CO

    The Rock Heating and Air Conditioning team has performed multiple tasks for us, from heating and air conditioning maintenance to complete HVAC work for our finished basement which they completed on cost and on schedule. The team members have always been professional and a pleasure to work with; and, their work is consistently of the highest quality. We highly recommend their work and will continue to rely on them in the future.

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    Quality Installation / Excellent Price

    Chris Richardson from Elizabeth, Colorado

    I chose three firms off the Referral List for estimates on a central A/C installation for my home. Rock gave me the best price (almost 1/3 of the highest quote), completed the work in a professional and timely manner and there were no issues with county and state permit inspections. Though I always encourage getting multiple quotes- I wouldn't hesitate to contract Rock for future work.

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    Definitely Recommended

    Kathy from Aurora, CO

    When the blower motor on our 34-year-old furnace finally died, we called Rock Heating and Air Conditioning. Chris was prompt, professional, and honest, and completed the repair in a timely manner.
    A positive experience like this is always much appreciated.

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    Rock On!

    Georjean from Littleton, CO

    Chris was on time when he examined my furnace and gave an estimate for the repair (the cost was reasonable and appropriate) . The next day, he was on time to do the repair and it was fast and clean. He did some rerouting of PVC piping to make my job of filter changing much easier. Chris is personable, proficient and very helpful. Very, very, very pleased. Couldn't have been better.

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    Rock is solid!

    Roger from Parker, CO

    Chris did a great job installing a new A/C system. Not only did he present the most options for us to consider, including more price ranges than other contractors, he explained it all in a clear and concise fashion. We liked that his bid included necessary items for which other contractors wanted to charge extra. He was punctual, professional, courteous, knowledgeable, easy to work with and did the job in a very timely manner. He flat-out knows what he is doing. Highly recommend Rock Heating and Air Conditioning!

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    These guys Rock!

    Gregg from castle pines, co

    Fast, efficient, on time, reasonable pricing, great service all around. 100% satisfied.

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    Rock Heating and Air - ROCKS!!

    Debi young from Aurora, CO

    I can easily say that Chris and his dad Earnie made getting the news about needing a furnace not as bad as it could have been. I first used Chris when my mother's furnace of course went out on the coldest day of the year. Chris made it over there that afternoon, got her going and showed her what it was. Then a few months later when our AC wasn't working well, i call on him again. Well, AC was fine, but the furnace (over 25 years old) was shot, and we needed a new one. Earnie showed us the cracks and we felt confident that we actually needed the furnace. They did not try to upsale us or take advantrage. We got our furnace, and they left nary a speck of dirt. Wonderful men to work with and I trust them completely. We highly recommend them if you get the bad news you need a new furnace.

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    Professionals in every way

    Rick Summers from Parker, Colorado

    With the XCEL Rebates and Federal Tax Credits I decided this was a good time to replace my 20 year old Furnace and Air Conditioner. My Air Conditioner died about 5 years ago. I researched a number of companies on XCEL's contractor list, the Parker Chamber of Commerce and the Denver Better Business Bureau. I selected a number that had positive reviews on all three. I had six of them provide a proposal. I was not looking for the cheapest contractor but the best value and solution for my home. My home was not built originally with A/C so it provided a few challenges. A number of the people that came to my home were sales people that did not have the technical knowledge to see the challenges of my home. I had a couple that proposed systems that would not meet the XCEL requirements because they did not want to fill out the XCEL paperwork. With the number of proposals I received they proposed various solutions but did not solve all of the problems in my home. Chris at Rock Heating and Air Conditioning was the best. He is not just a good salesman, he does the work and is a great technician. He is also a good administrator and completed all documentation and provided the XCEL paperwork for me to submit. The work was completed very professionally and on time. They also spotlessly cleaned up after the work was completed. They provided clear instructions on how to maintain my systems. I could not have been more pleased with the professionalism of Chris and his Company. If you are looking to have work on your heating or air conditioning systems don’t waste your time looking any further than Rock Heating and Air Conditioning.

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    Excellent service

    Grahame from Aurora, CO

    I had one company come out and look at my HVAC and tell me there was a problem with a valve that would cost me arm and leg to repair. Chris came out and took a look and immediately discounted what i had been told. He knows what he's doing and made some minor adjustents to my hvac and its working great and was at a very reasonable price.

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    Thanks, Ernie

    Kathy from Centennial, CO

    Ernie came out within a couple of hours of my request for a/c repair. Despite my misdiagnosis of the cause of the problem, Ernie quickly figured out what was really wrong, the circuit board, and returned later in the day to install the required replacement part. He was very patient with all my questions and a pleasure to work with. I asked him to install a new humidifier at a later date which he has now done. I will definitely use Rock again.

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    Happy new customer-Thanks Chris!

    Jim Pappas from Parker, CO

    Always a treat to work directly with an owner/operator who quickly calls back with a service request-shows up on time-and quickly takes care of a problem. I called on a Sunday and Chris quickly returned my call and scheduled a convenient time to come out and replace the furnace ignitor on our system. The service call and the repair expense was fair with no surprises. I would be happy to refer Chris and Rock Heating and Air Conditioning to others.

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    New Furnace

    Pat from Denver, CO

    Chris was prompt, knowledgeable and a pleasure to work with. He and his Dad explained the workings of the new furnace and I'm confident we went with the right company. We'll be needing a new air condition soon and I won't hesitate to call them. Added bonus - my dog loved them!


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    Count me a very happy customer

    C French from Centennial, CO

    Wow, am I impressed with this guy! When our 12 year old furnace started ‘squealing’ I was definitely concerned and started research on who to call. I’ve heard so many horror stories of inexperience, messes, over-pricing, etc., that I wanted to be sure I did my homework. The furnace is certainly the most expensive ‘appliance’ in our home and, living with my Mom, together we are seniors and living on a fixed income and couldn’t afford to make a mistake.

    Of course, I looked first at the Tom Martino referral list and looked for three things – address somewhat in my part of the metro area, how many referrals were listed for the company and how many of them were positive. ROCK Heating & Air Conditioning fit the bill in all categories. I read through every one of the referrals and everybody loved Chris. Well, you can now add me to his list of EXTREMELY satisfied customers.

    Chris is professional, very courteous, thoroughly experienced and reasonable. He was right on time for our appointment and gave me an estimate up front after evaluating our furnace issue – we needed to have the blower motor replaced (which ‘coincidently’ my brother-in-law had diagnosed earlier so it was certainly believable). I also asked him some questions about what filter was best to use and how often to replace it – he even took the time to adjust the door on the filter area as I was having trouble opening and closing it. He was fairly fast, had the new equipment on his truck, cleaned the blower drums while he was at it, vacuumed the inside of the furnace, didn’t make a mess and the area around the furnace was cleaner when he left then when he came!

    While he was there I asked him to see why our gas fireplace wasn’t working and he cleaned it (including the glass front!) and replaced the switch…again, very quickly and thoroughly, with no mess, and at a very reasonable fee!

    Mom is cozy now as I’m happy to report that both the fireplace and the furnace are humming along just fine. I went ahead and scheduled maintenance on the air conditioner in a few weeks. I won’t be calling anyone but Chris in the future for my heat, air conditioning and water heater issues!

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    Exceeded My Expectations!

    Kurt Huffman from Highlands Ranch

    I recently had Chris Shonrock of Rock HVAC install a new high efficiency furnace in my home and he asked me to write a professional review of his proposal and installation based on my personal experience as follows:

    Appearance & Presentation: Chris is clean cut, neatly dressed, organized, and provides a presentation that includes an itemized proposal, product brochures, tax rebates, and contact information. Basically, I interview potential contractors to determine knowledge of product, parts availability, future service requirements, etc...and at no time did I feel that Chris was attempting to sell me something that was unnecessary or exceeded my needs. For example, I have an existing Honeywell electrostatic air cleaner that is not performing adequately...Chris’ recommendation was simply to replace the electrostatic elements with a thick media filter while other contractors wanted to replace the entire unit with either a new thick media filter unit or a new electrostatic air cleaner...$25 solution vs. $500-$1,500 solution.

    Knowledge & Communication: Chris has extensive knowledge of the products that he offers for installation, will explain the positive and negative attributes of each proposed product including the installation process, and will explain why he recommends a particular product for your installation in comparison to an alternative or competitive product...afterwards this made it easier for me to compare the different contractor proposals and finally choose Rock HVAC for the installation of my new high efficiency furnace. In addition, Chris was willing to customize the installation to meet my expectations for both higher heating capacity when reheating the home after returning from winter vacations and the routing of exhaust ducts to maximize storage area in the crawlspace.

    Experience & Quality: Chris has extensive HVAC installation experience including prior work experience while enlisted in the US Air Force and as an employee of Xcel Energy...and even has a father that recently retired from Xcel Energy with a lifetime of work experience in HVAC installation. I personally evaluate contractors differently mostly because I have prior HVAC installation experience (while working my way through engineering school) so my primary goal in interviewing contractors is to identify and eliminate any contractors with the work philosophy of “fast, cheap, and sloppy”...basically make profits on quantity and not quality. In this regards Chris’ work style is “meticulous, deliberate, and thoughtful” and ultimately delivers an installed product that “exceeded my expectations”...that is a textbook quality installation without any issues on final inspection...and he even corrected any existing problems made by prior contractors.

    Overall: Chris is a hardworking conscientious contractor that has high personal and work standards that delivers textbook quality installations which makes him one of the few local contractors that I recommend without any concerns regarding the quality of his work. Also Chris is the only contractor that I have ever known that spent as much time after the installation explaining the installation and operation of the furnace and thermostat that he had previously spent in the proposal process.

    Kurt Huffman
    (Licensed Professional Engineer State of Colorado)

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    Technically Competent and Easy to Work With

    Jim Fraser from Highlands Ranch, CO

    Chris is a very knowledgeable technician and did a great job fixing a furnace in one of my investment properties. He how has service contracts for all investment properties and I'm glad to have found him.

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    Great Service

    Barry Donovan from Highlands Ranch, CO

    Chris was prompt, courteous and took care of my heating issues in no time! I highly recommend Chris.

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    Very satisfied

    rlisano from N/A

    I needed to get gas plumbed to a new cooktop and contacted this company. Due to time constraints I only got their bid, so I'm not sure how competitive it was. It seemed reasonable though. Chris was extremely prompt and professional. He was able to get the work done quickly and even cleaned up after himself (had problems with other contractors not doing that). I'm very satisfied with the work done and would recommend this company to others.
    Pros:On time, professional, quality work, left no mess

    August 27, 2008

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    Fantastic Service

    mikesabode from N/A

    Chris was professional and friendly. He even showed up ahead of schedule after calling to see if it would be okay. He explained everything in terms that I could understand. I would definitely recommend him to anyone and have him service the fireplace in the future.
    Pros:Professional and friendly

    Oct 22, 2009

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    Exceptional service

    Luluw from N/A

    Chris was exceptionally professional. He came early after calling to verify it was convienent for us. He quickly assessed the heating problem and gave us three different options for repair with the appropiate costs. He was prompt, courteous, and knowledgable.
    Pros:Highly recommend this company for all heating and a/c needs

    Oct 26, 2009

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    WOW - Outstanding Service, Value and Timing

    rcmcaree from N/A

    We called Chris in the early afternoon - right now it's still snowing - our heater wasn't working - but he was over in a matter of hours. And now our heater is working. On a side note: my mom's furnace is not working either (we just came back from my father's funeral in Texas - and he was also very personable), nevertheless, hopefully Chris will be fixing her heater tomorrow!
    Pros:Just about everything - quick, friendly, price-right and super skilled - he SHOULD be first on the list!
    Cons:He's not first on the list - more people need to know about Rock Heating & Air Conditioning!

    Oct 28, 2009

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    Great Service!

    Paulwesq from N/A

    Chris has been to my house a couple of times and was always prompt and clean. He made sure I understood what he was doing and even showed me how to fix a problem that may return with the furnace I have so I wouldn't have to pay him again if it happened again. I would highly recommend.

    Nov 4, 2009

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    Great business!

    lauriespins from N/A

    Rock Heating & A/C has been servicing my furnace and air conditioner for the past three years. Chris, the owner, is extremely conscientious, always on time, and charges fair and reasonable rates for his services. I have complete trust in his work. Recently, he installed a new water heater for me in my finished basement, and made sure that not one spot of dirt was left on the off-white carpet from removing the very old and cruddy unit. I highly recommend Rock Heating & A/C !
    Pros:Extremely reliable, conscientious, on-time, fair and reasonable rates, firm up-front quotes for services.

    Nov 6, 2009

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    Great service

    rccjmc from N/A

    Chris did an annual service on our furnace. He made a Saturday appointment, arrived promptly, was friendly and professional. He offered to add our name to a list to remind us to have the air conditioner checked in the spring. He found a couple of small gas leaks and fixed them. He charged the price he had quoted over the phone.
    Pros:Helpful and knowledgeable

    Nov 7, 2009

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    Great service

    rccjmc from N/A

    Chris did an annual service on our furnace. He made a Saturday appointment, arrived promptly, was friendly and professional. He offered to add our name to a list to remind us to have the air conditioner checked in the spring. He found a couple of small gas leaks and fixed them. He charged the price he had quoted over the phone.
    Pros:Helpful and knowledgeable

    Nov 7, 2009

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    Great service

    tstouder from N/A

    Chris cleaned the gas fireplace when the burner would not light. The fireplace was never cleaned by the previous home owners and now it works better than before.
    Pros:on time. charged the quoted trip-charge. fast service

    Nov 8, 2009

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    Great Service

    susiekelly4 from N/A

    Fast, honest service!! I would highly recommend this company!

    Nov 19, 2009

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    Great Service!

    mgordon from N/A

    My husband and I needed to have our gas fireplace and furnace serviced. Chris did a great job! We would highly recommend this company!
    Pros:Very Professional, Punctual, Quoted Price same as charged, Courteous Service

    Dec 1, 2009

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    Fast and Quality Service

    BTaylor9301 from N/A

    The typical situation here. It is a cold weekend morning and the furnace is not working. Called another company (on the Martino list) and they could not come out for two days. I then called Chris and he was at my house within one hour and had everything fixed and warmed up within 2 hours!! Great service, honest service and the best of all FAST service.
    Pros:Fast and honest service.

    Dec 12, 2009

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    What a breath of warm fresh air...

    rvigil from N/A

    Neighbor- Many, many thanks to you and your wife once again for the time and energy you provided this morning in assisting my wife with our furnace trouble while I am out of town and for being our ever wonderful neighbors. When replacing the ignitor didn't work we called upon a referral from KHOW radio Tom Martino's website We chose Rock Heating and Air Conditioning and the owner Chris Shonrock replaced a faulty pressure switch this afternoon. The repair cost was fair and reasonable. My wife was thoroughly impressed with this young man. He is clean-cut, very personable and charming, and well spoken. He responded quickly and offered us a 2 hour time slot during which to expect him. He called to notify he was on his way with an expected arrival time which he met promptly. He arrived in a nice service truck, well marked with his company name. His work was efficient and clean-up thorough and detailed. He is a fine young family man and obviously driven by pride in himself and his business. I offer this testimonial because I ran a similar business for 10 years and am all too aware of the rarity it is to find a high quality and reliable character in the men who choose this field of work. I highly recommend him to others in our retirement neighborhood who may find themselves in need of heating and air conditioning repairs from someone trustworthy and respectful. Happy holidays! P.S. Our miniature dachshund pup is so thankful to be receiving heat from the floor registers once again. We could only laugh as she scurried from register to register in such confusion as to why there was no soothing warmth being provided her on this cold winter day...
    Pros:Clean-cut, very personable and charming, well spoken, efficient, thorough and detailed clean-up, fair priced, reliable, dependable, trustworthy, respectful.
    Cons:none. Need I say more...

    Dec 14, 2009

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    Fireplace repair

    Robinlb from N/A

    We had a fireplace that wasn't working, so my husband left a message on a weekend with Rock Heating and Air. Chris called us on a Sunday night and we set up an appointment for the next week. Chris was here promptly at the arranged time, did the repair and stayed within the quoted price. We definitely will call them again if we ever need any repairs in the future.
    Pros:prompt, courteous,professional

    Dec 30, 2009

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    Prompt and Courteous

    ttyler from N/A

    Chirs was able to set an appointment within a few days of may call, he was on time and used drop cloths to keep my home clean. I would highly recommned Chris for any gas fireplace service.

    Jan 5, 2010

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    Will Call Him Again

    foxcurran from N/A

    Chris solved my faulty fireplace lighting system with a new remote one and I couldn't be happier. He was a pleasure to work with from first phone call to end of service. He was prompt, efficient and pleasant. When he asked if I wanted my air conditioner checked in the spring, I say a resounding yes.

    Jan 6, 2010

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    Jan 7, 2010

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    Drama and Hassle Free

    amirrakha from N/A

    Working with Chris is exactly what you want when hiring a heating contractor. I had a new furnace installed and everything went according to plan. The price, the install date, the amount of time to install. Chris is honest, hardworking and professional.

    Jan 21, 2010

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    Exactly What You Hope For!

    jhume04 from N/A

    Chris delivered exactly what we hoped for! He was courteous, friendly, and professional. And as we're all busy too, Chris was on time as promised. He serviced 2 of our fireplaces that hadn't been done in 10 years, and installed a blower for one of them. We couldn't be happier...I think they burn better now than they did when the house was new! Thanks so much Chris!
    Pros:On time, on budget, professional, friendly. You're dealing with the owner so you're working with the guy in charge!

    Feb 8, 2010

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    Emergency Heater Repair on a Saturday

    cdean6 from N/A

    Murphy's law prevailed that my heater would break on a Saturday morning when temperatures were predicted to dip well below freezing that night. Chris was able to diagnose my problem over the phone and was at the front door within a couple of hours. He was very courteous and knowledgeable about how to fix the heater and had it back up and running in about 20 minutes! Chris is my new HVAC guy and I would highly recommend him to anyone! Thanks, Chris.
    Pros:Prompt, courteous, efficient

    Feb 13, 2010

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    Honesty is Always the Best Policy

    JPinnegar from N/A

    It is so hard to find an honest repairman...but I am so glad that I contacted Chris when my furnace went out. He was right on time, very courteous and kind. I felt very comfortable with how he explained things to me. I have now found an honest and trusting furnace repairman and I am so thankful. You are right..Rock Heating and Air Conditioning should be listed FIRST!! His price is very reasonable for the time he took to make sure things were right. I will highly recommend Chris to anyone. Thank you Chris!
    Pros:Honest and Price was very fair. And most of all..THE FURNACE IS WORKING BETTER THAN EVER!

    Feb 22, 2010

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    Brooke from N/A

    Chris was great. He returned my call within minutes, and came out to the house within two hours of calling him. I knew that our furnace didn't have anything seriously wrong with it, and Chris confirmed that. He fixed my furnace in a flash and didn't try to sell me a new furnace, even though mine is over 30 years old and I know is going to need to be replaced soon. I will definitely consider using Chris when we get ready to do that. I felt like he was a straight shooter and was just very good at his job.
    Pros:Everything... Chris was great!
    Cons:Don't have one negative thing to say about my experience with Rock.

    Mar 10, 2010

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    I will keep his business card in my file!

    krussell from N/A

    My thermostat went out the day we were expecting a big snowstorm. I called Chris and he showed up at the expected time. He was courteous and professional. He quickly diagnosed the problem and replaced the faulty thermostat. The bill was exactly what I was quoted on the phone. I will certainly save his card and call him again when I need HVAC service!
    Pros:On time, efficient, professional, reasonable.

    Mar 18, 2010

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    Honest and Complete

    sherhold from N/A

    I had a gas fireplace insert that was working intermittently. I hired one service that not only couldn't fix it, still charged me the full price and wanted more to come out again. Chris came out within a few days of being called. Gave me a quote for a fixed price. Came, had it fixed in such a short time, noticed the wiring wasn't hooked up for the manual switch, asked me if I'd like it hooked up, rewired it, and still only charged me the quoted price. Fantastic. Quick, efficient, and did more than originally asked.
    Pros:Quick service, Complete service, honest about costs.
    Cons:none I think of.

    Mar 29, 2010

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    Prompt and Courteous

    LisaG from N/A

    Chris showed up right on time and finished quickly and efficiently. He was polite and professional and I felt comfortable with him working in my house. I'll definitely call him again.

    Jun 1, 2010

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    Great job

    mbushinski from N/A

    I needed an A/C unit added to my house. I didn't have a clue where to start. Chris came out stepped me through everything and provided a fair quote. It was an easy decision selecting Rock. He showed up on time and did a great job. He provided a one-stop shop (including electrical) which made the process extremely easy for me. I'd absolutely recommend Rock.
    Pros:On-time, great work.

    Jun 19, 2010

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    Bonus Points for Rock Heating & Air

    Dolores from N/A

    I've had Chris Rock of Rock Heating and Air Conditioning check my fireplace and convert it to a remote start up, check and repair my air conditioner and replace my furnace this past year. Obviously I am happy with his service. Not only is he knowledgeable in his field, he is prompt, efficient, and friendly. I give him bonus points for patience in instructions use of unfamiliar technology, willingness to answer numerous questions, encouragement to call if there are further questions/problems, and conscientious cleanup. I'm glad you have him on your referralist.

    Jun 20, 2010

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    Great Job!

    Linette from N/A

    Chris was very professional and prompt. Chris fixed my air conditioner and cleaned it in under an hour. Pros: Fast, Courteous, reasonable rates, reliable. Cons: None Thank you Chris

    Aug 3, 2010

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    jimmy_jamjar from N/A

    Chris was a very good choice
    I requested bids from four companies to replace a furnace and to add AC. The other three sent what I perceived to be sales types who were not hands on installers – Chris is the man who will be installing your furnace. Chris took measurements on his original trip to my home and noted possible issues, so he knew what he was getting into. He constructed the most complete bid with numerous options so I could think about them – the other guys gave me bids on what they decided I needed. All of them, including Chris, gave “total job” bids, but only Chris seemed to have carefully considered all the details before providing a figure. I did a little more searching on the internet and discovered that Chris is approved by Xcel to install both furnaces and AC – two of the other bidders were only approved to install furnaces. Overall, Chris impressed me as the most highly qualified of the four to do the work. Oftentimes, I cheap out and go with the lowest bid, but in this case I think I paid a bit more and got the best possible installer. I reasoned that, frankly, my life is on the line as well as those of my kids and grandkids, and you buy a replacement furnace about every 20-30 years. It was worth the peace of mind. Chris was always respectful of my time and property. He worked efficiently and fast. He kept a neat environment. He was patient with my questions and educated me thoughtfully and without condescending. He does what he says he’s going to do and does it when he says he will. I feel I made the best decision by going with Chris.

    Aug 12, 2010

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    A Job Well Done

    C Cleveland from N/A

    We have just had a new furnace and air conditioning system installed by Chris Shonrock. A complete and Professional installation. We and other members of our Family have used Chris's services for well over 7 years and recommend him highly.

    Aug 24, 2010

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    Tankless Water Heater Installation

    Ruth from N/A

    Rock Heating did a wonderful job installing a tankless water heater in our home this summer.Chris, the owner, answered all of our questions about how the system works and even filled out rebate forms for us. He was quick, efficient, polite and cleaned up any work mess completely. He even helped coordinate our final inspection. We are thrilled with our new water heating system and would highly recommend Rock Heating for any services that they offer

    Sep 14, 2010

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    Furnace Installation

    Lee & Sharon from N/A

    Oct 18, 2010
    Chris arrived as scheduled and checked out our needs for a new energy efficient furnace. Proved a proposal with information about rebates available to us. The day of installation he was again on time. We were very pleased with his professionalism and knowledge. We would definitely use him again