Responsive, good communication, good price, clean, and the job was done right!Excellent company!!!
Kyle from Quality came in to repair a leaky faucet in my kitchen sink. Kyle first explained the cost to give an estimate then wnent on to tell me about the repair cost and what it included. He evaluated the repair gave me an estimate which I agreed to. He then promptly repair te leak. The repair was done quickly with excellant results and a 90 day warranty. Thank you Kyle for doing a great job on the sink faucet and the speed at which you did the work. Kyle was professional, knowledgable and an excellant representative for Quality Plumbing. I will recommend them to anyone and will use them again with any other plumbing problems.Judy Miller
I am very pleased with Quality 1st Plumbing. From their knowledgeable service staff to their prompt service scheduling, Quality 1st Plumbing has my business.We have not had great experience with other plumbers in the past and I was not looking forward to trying yet another plumber. This team has courteous phone representation, accurate product information and prompt service people.
Star OnStar OnStar OnStar OnStar On Quality, professionalism, cost....all top notch
The plumbing problem was the result of water freezing in the pipes throughout the house. There were 10 leaks that had to be repaired. Drywall had to be cut into to expose leaks in bathrooms and laundry rooms. Kyle and Nick kept me informed of the time and cost throughout the entire process. Although it was a frustrating process the problems were repaired in a professional manner.
Service was fast and efficient.
A plumber was at our house working within an hour of our phone call. We were also able to schedule a weekend appointment. They were on time and completed the work for a bit less than the estimate. We will definitely use this company again and will recommend them to our friends.
Quality 1st Plumbing showed up on time, were clean, and cleaned up after they were done. If you do have issues, they will come right back to fix them. I think the representatives were friendly and easy to discuss the issues with. It was my first time using them. They do a great job and are trustworthy. The price is also fair.
Honest, Dependable, Quality
To date, all of our experiences with Quality 1st has been top notch. From scheduling, to the work performed, they are their name.We feel fortunate to have found them.
I want you all to know that Jacob did a GREAT JOB for us. I wii recommend this Company to any I know. Thank You So Much.
Quality 1st Plumbing responded to my request quickly. They had a water heater on their truck, which was a nice surprise because I had just called them to check it out. They replaced the water heater right then, I didn't even have to wait until the next day. I am happy with the water heater, and they replaced a couple of toilets for us as well. They have excellent service, and I would recommend them.
High quality work, on time, and done right the fir
I have recommended quite a few people to use Quality 1st Plumbing. Everyone I have recommended raves about them. The plumbers they send out are different from the plumbers you get from other companies. They are on time, professional, and the type of people you don't mind having in your home.I have used Quality 1st Plumbing for several larger installs, as well as some basic problems with a sprinkler system. They always do a great job. I have used Howie since he started the company, so 2 or 3 years now.The plumbing company I used before would fix something and then have to come out and fix it again. It was not a big deal, but Howie made the company Quality 1st so that people would understand that quality is the main selling point. If you want it done right, and done right the first time, call him.If something isn't done correctly the first time, Howie goes way beyond the call of duty to make it right. I have seen him fix things for free, even when the company was not at fault, just to make sure his customers are happy.
Plumbing repairs that last
When I call Quality 1st Plumbing they come right out. They are clean, neat, efficient, and they get the job done right. I have had several service calls with them and have using them for about 2 years.
Quality 1st if my #1 choice for all my plumbing
Star OnStar OnStar OnStar OnStar On My husband and I own four rental properties in Denver. Quality 1st Plumbing has consistently provided excellent service each time we've had to use them. I have learned that if you want the job done right the first time call Quality 1st. Whether you call after hours or over the weekend their customer service is excellent, and their work holds up to the test of time. Quality 1st Plumbing gets an A+ in my book.
They came within an hour after my phone call and were quick and efficient.
Thank you for your wonderful, caring service. Service was quick and complete. We will recommend and use when needed.Thank you, Better Business Paula
I have known Howie for a few years now, and I have been using Quality 1st Plumbing pretty much since he started the company. He has always been a gentleman to speak with. He takes time to explain what needs done and how he can help. I feel like he is fair and responsive. Joe Boyd
They were able to come out the next day and make the repair. They had the parts on hand and were timely. The technician was very knowledgeable and thorough. He ensured everything was working before he left.
The best plumbing experience I have ever encounter
I rarely write reviews for companies unless they make a lasting impression and I must say that after years of plumbing service headaches, I'm happy to have found a company that provides all that's expected and more. The service call was professional from start to end and I really appreciate that estimates over the phone. More specifically, your technician Steve was one of the more professional service technicians that I have ever encountered. He was not only knowledgable and very helpful, but I didn't feel like I was interacting with a used car salesman. He was very efficient, clean and respectful of my home. What a great first impression that will ensure I use Quality 1st again.
From the dispatcher to the plumber everyone was professional and exceptionally nice. I had three different projects that needed to be done and Kyle was very knowledgeable and willing to walk me through what he was doing. What a great experience!
Quality 1st is 2nd to NONE!
I called Quality 1st Plumbling to clean out my main sewer line. Steve arrived an hour and a half after I called and the job was completely finished an hour and a half later. This is the second time I've used Quality 1st and it won't be the last. Their technicians are courteous, knowledgeable, respectful of your home and clean up was immpecable.
My expereince with Quality First Plumbing was phenomenal. I received a phone call 10 minutes before our plumber arrived (on time). He diagnosed our problem immediately, prepared a fair and easy to understand estimate, and completed his work in under an hour.No more than 15 minutes after he had departed, I heard from Quality First asking if I had any problems and whether or not I was satisfied. The customer service was excellent, the quality of the staff was unmatched in my other experiences, the follow up was greatly appreciated, and job was completed.Thank You!
had an outside cracked pipe from my sprinkler system. fixed fast, & friendly
Rep arrived on time and completed the repair without making a mess of the bathroom. Very satisfied with the service I received.
Fast, Efficient, and was able to identify and fix the problem immediately.
I wanted to exchange an anode rod in my tank hot warter heater, but, I did not know who to call. I immediately went to the Tom Martino's referral list site and found Quality 1st Plumbing, with many satisfied customers reviews. Well, this is who I want...and sure enough they offered same day service and sent a wonderful tech by the name of Kyle.Now!!...here is the neat part..Kyle and I got talking about a tankless hot water system which Kyle seemed to be quite knowledgable about and during his presentation, if not once, but three times he offered to credit the cost that I had just paid for the anode rod to be deducted from the price of a new tankless unit (within reasonable time, of course). Along with Kyle's offer and a $1500 tax credit from the Fed's, this pushed my wife and I over the edge to have a Eternal Hybrid tankless unit installed in our home..to be installed mid-December.My wife and I are really looking forward to another great experience from Quality 1st Plumbing and wish to tell you and all of our family and friends of our satisfaction with our plumbing choice.
Quality First Plumbing was helpful, fast service and very professional with our sewer back-up. I highly recommend them.
These guys know what theyre doing. and do it with a smile. very professional. They took good care of me, at a competitive price. Everyone I have dealt with at the company was great!
Kyle showed up at the time he said he would. He did a quick diagnosis of the problem and fixed it very quickly. He was patient and answered all of my questions afterward.
The plumber called to say he was on the way at the time window we agreed. He was attentive to our explanation of the problem and asked questions. His attitude was positive and he was dressed in clean work clothes. He spoke clearly and explained what he had done and why. He also took a minute to leave stickers on our washer, waterheater and garbage disposal so we would be able to reach someone for help if needed in the future. Would certainly use again or recommend to a friend. Reasonably priced by the hour although our problem wasn't all that serious.
I have been using Quality 1st Plumbing since they began. They come when they say they will come and they get the job done in a timely manner. They also clean up after themselves. On all points, they have been an A+.
Jacob arrived about an hour after I first called. He was courteous and professional. He fixed my water heater problem quickly (on a Saturday) for a reasonable price. I appreciated that he was honest and didn't try to sell me something I didn't need. I was prepared to buy a new water heater, but it turns out I just needed the thermocoupling replaced. When my water heater is ready to be replaced I'll call Quality First Plumbing.
A Quality First Plumbing is the place to call if you're having plumbing issues. They traveled to our mountain home to fix a couple of issues we were having there. They are fast, efficient and fix any problem imaginable. The customer service is great. Plus, they get projects finished in a timely manner. They are reliable and extremely professional.
Had a broken sewer line and the job was done fast and I was confident it was done right. I will refer them to my friends and family.
General expectations would be: call for service, receive services, pay for it and move on. Quality First does that and so much more. I talked with them about getting a new hot water heater, was given several options, pick one, set an appointment around my schedule, they called when they were on their way, fixed it and replaced and illegal fixture, clean-up took the old heater and was on their way. I got a follow up call from the office to make sure everything was ok. I had amazing service from my initial call to the follow up call. Each employee went out of their way to make sure we knew what was going on, what they were doing and answered questions before we could even think to ask. I was left with a huge sense of relief and satisfaction of money well spent.
I have used A Quality First Plumbing twice this year. They have always been very prompt, very thorough, and communicate well with me as the client. They clean up after themselves as well.Both times were great experiences, and each time I had the same service representative, Dave. I trust him being in my house whether I am there or not. One time they came for an overflowing toilet and the other time was for the kitchen sink. Everything works great now. They have high quality people, which makes a big difference.
Kyle was awesome - Give the Man a 10 Raise!I have a lot of snow (and thick evergreens on my home's west side where he had to do much of the work.Simply Excellent All-Around both Kyle and Quality First Plumbing.I'll call you guys again when I need plumbing work! :-)
I trust Quality First to do a good job for a fair price. They show up quickly and don't charge extra for weekend emergencies. They did a sewer line replacement for me last year and were significantly less expensive than several other quotes, plus the job was done quickly. I even heard from the owner and he seems very committed to customer satisfaction.
Plummer was on time and performed quality service
As it turns out, my condo unit has a few odd-sized things in it... the water heater being one. Quality First was able to locate the proper replacement and worked with me on the price. The service guys were friendly and knowledgeable! Got the removal and installation done in no time and walked me through the various valves on the unit.
I had a few problems with my kitchen sink and a leaky bathroom faucet. I found Quality 1st Plumbing on YellowPages.com, and called. They were able to send someone out that very afternoon. He was knowledgeable and professional and handled the problems without pause. I would highly recommend Quality 1st!!!!
This was an emergency situation that needed immediate attention. Jeff came out on time to assess the situation. Started work the next day and finished the same day. All employees were respectful and worked hard. Price was fair and there were no additional costs. I'd recommend them and will use them again.
We are trying to sell our home & our hot water heater suddenly went out & started leaking. A Quality First Plumbing was not only very helpful on the phone & could give us an estimate right then, they were here with a new water heater within a couple hours (which we really appreciated). Jason was fast, friendly,knowledgable & professional. We have gone with other plumbing companies in the past & feel that A Quality's prices are very good in comparison. We will call on them in the future!
Well we had some serious kitchen sink problems and the service representative Jacob came over over the very next morning. After some unsuccessful tries with his power auger it seemed that we might have to dig up the yard for a broken line. However Jacob gave us some good recommendations on being able to just re-rout the drainage pipe since we had an older home. His idea saved us several thousand dollars and installed it himself the very next day getting us up and running with very little down time. He was professional, polite, and our kids loved talking to him and learning about his tools and he seemed to have a great time educating them. Next time we had a problem we called and Jacob made it a prioroty to get there the next morning - even with all the other issues in the area from the weather (freezing pipes it turned out to be). That was great customer service - especially since I was out of town and it was just my wife and the boys and a sink and dishwasher that wouldn't drain. I would absolutely recommend them to anyone else that has plumbing needs and they will be my only call if I need plumbing service going forward. Thanks again for all your help.
Jason was on time, polite and took care of business ASAP. I appreciate his professionalism and kindness and will use Quality everytime.
I prefer to use family owned businesses as my husband has a small business as well-and we are supportive of small family owned. Our service rep. Jacob was great-he was very efficient, polite,timely, knowledgable AND put on the booties to protect our home and him as well from germ spreading-I work in the health field and I noticed this right off. It may seem trivial to some but I am well aware of how germs spread and the ugly stuff thats in sewage so thanks so much.... I have an estimate for some future work and will be calling youas well asrecommending you. My husband is an insurance agent and I have passed this on to him for Catastrophy situations with clients insurance claims. Thanks again and have a blessed day. Oh I forgot--The price was not only comparable but mush less than a couple other places I have used/called in the past.
Efficient repair of pipe at a reasonable price.
My water heater stopped working on a Sunday, about 10:00 p.m. I waited till Monday morning to call the plumber. He arrived at 11:15 a.m. Jacob told me what he could do to fix the water heater. I told him I would rather replace it. mine was 11 years old. Jacob finished the job within 2 hours and he also took the old water heater away.
Overall, the entire service was more than expected. Your tech was early, very thorough and honest. I will use Quality First again.
On time, reasonable quote, good work and cleanup.
I will make this simple......This is one of the first plumbing companies I have dealt with that I totally trust. I worked with Howie and although I had to spend a lot of money to get my problem fixed, this company is honest, fair in pricing and quick with response time. Had I found them earlier, I could have saved a lot of money. Use them and you will be happy!
A had them install a water purifier in my basement. The installer did a great job, as I could not do the work myself. I was quite surprised at how expensive it was, but I needed it put in.
They arrived when they said they would,the job was accomplished quickly and neatly.
Arrived on time, in fact were a few minutes early. Assessed my problem and gave me a quote of how much it will cost. Was finish with both repairs in about a hour. After he finished I had a small drip develop in my toilet. I called the office and he came right back and fixed it without charging me additonal fees.
Had an old toilet replaced which ran off and on, then stopped working altogether. The plumber, Doug, arrived early and quickly and efficiently removed the old toilet and assembled the new one and installed it. He was friendly, tidy, very efficient. I was very pleased. I have used 1st Quality Plumbing before, and have always been pleased with their work and would recommend them highly without hesitation.
One day after the hot water installation everything seems good. Jacob quoted the price for the service over the phone (which you don't get from anyone else) and it didn't go higher. A Quality didn't have the standard heater available so they upgraded at no cost.
I was happy with the response, courteous and the professionalism (from the person who answer the phone- Shelly?, to Doug who came out and did the work).
I got great customer service that included a good price, plenty of time answering all of my questions, and explaining preventative measures to avoid future problems.
prompt effcient service and moved sprinklerline away from fence without even being asked arrived on time and completed work in very quick time
Two jobs, both great work.
Gerry was on time and completed the work. Her removed to old heaters, cleaned the area and showed me what he had done and how the heaters work. Over all the experience was great. Having a new faucet installed this morning. The office is very good to work with as well. Thanks again for a great plumbing experience.
The issues I had with my old hot water heater and replaced by a new one from: Quality First Plumbing is exactly as their name implies...Quality First.The service is prompt and if there was an issue after the installation, the situation was handled with a professional who has their focus on the immediate issue and not the next job down the street.My hats off to: Kyle and Jerry on the initial installation of the new hot water heater and again to Jerry for his professional outlook and immediate troubleshooting, dealing with the septic hole depth issue.
Also gave me advice on the lack of pitch in the tie-in to the down drain, and an idea of what it would take to remedy the situation.
Called @ 8pm Saturday night and immediately talked with a knowledgable plumber about my stopped up sewer main. He asked a handful of relevant questions (unlike some competitors of yours who wanted to know which radio station I listened to before asking about my problem). Jacob provided a quick assessment of what he expected my situation to be, and an accurate quote. I booked the job. He arrived ahead of schedule. He knocked softly on the door due to the sign on the door about babies sleeping. Very friendly and professional, while whispering. I showed him the problem in the basement. Jacob got setup quickly, explained what he was doing, and how to avoid future problems. I could not have asked for a better experience. My compliments to Jacob and the company that supports him.
I've had plumbing problems before but nothing like this. The main water line from the curb to my house sprung a leak and was dripping into my basement. The city could not turn off the water because my shutoff valve had ceased. My yard had to be dug up to get to the leaky pipe underground to prevent a flooded basement. My nightmare had begun!I called Quality First Plumbing and they found a way to pull the necessary permits that day and fix my problem. But it wasn't that simple, another large issue caused the project to get delayed until the next day. Quality First hooked up temporary water for the evening and came back the next morning to finish the job.Although I figured my bill would be at least twice the original quote, it came out the same as originally promised even though they had to have an entire crew on site at my house for another 8 hours. I will never use another plumber for anything. They stick to their word and they have my repeat business.
Needed two new water heaters; am a very picky person regarding neat, clean installations. A Quality First Plumbing exceedded my expectations. Would definitely recommend A Quality First Plumbing for future plumbing needs.
I have used A Quality First Plumbing twice and both time they showed up and were very professional. They found the issue within 5 to 10 minute time and fixed the problem swiftly.I will recommend A Quality First Plumbing to my relatives and friends and let them know they can depend on them.
Received a call from the office in advance, plumber arrived on time, solved the problems and completed the work without issues. Great experience.
ON TIME, WORK DONE AS PROMISED FOR PROMISED PRICE
Came on short notice and did excellent work, reason
Problem developed with toilet and I needed help on short notice. A Quality First was able to accomodate my schedule as I drove from other side of city. The Plumber beat me to the house and was efficient, knowledgeable, and tidy. I will use them again. ---- erik spiller
I appreciate the plan to meet me at the house with out having a large window of time to wait.Informative up front with a clear understanding of price and service provided. Thanks for your help.
After just moving into a new home, we discovered we had some plumbing issues that needed to be taken care of. Quality First Plumbing was extremely helpful and was the most affordable of all the companies we received bids from. I do not feel like we sacrificed by going with the lower bid, in fact I think we got the best service we could have received out of any of the companies. They were on time to do the work and did it in a timely fashion. I sing nothing but praises of this company.
Certainly will recommend this Co. to anyone needing this type of work done.
My hats off to Jacob and Cheryl who faciliated our needed work quite adequately. My early morning call was received by Cheryl who promptly got out a plumber to alleviate our water concerns in my Mother's house. After a percise evaluation by Jacob he readily assured us he could handle the concern if able to reach the appropriate pipe. Fortunately for us the immediate leak was nearby despite the small space he had to work within the cabinet beneath the sink.Jacob's work was precise and careful. THANKS!
Jake was the plumber who was sent for my leaking kitchen faucet. He actually arrived before the time I was scheduled and I was called beforehand. He was very friendly, put on shoe covers and did the repair in less than a minute. I was disappointed that I had to pay $110 for about 5 minutes, but I could understand the charges. The work was not guaranteed and I was told I would have to pay $185 extra for that, which I did not. I would use this business again.
The two times I have used this company I have been very happy. both times they did the work quickly and at far less cost than other plumbers estimates.
Was able to get next day service. I felt I had a good explaination of what happened and what was needed to repair the backup. It was done quickly, the clean up was good. Some things left better than when he started.
The repairs were completed very quickly. The estimate was accurate. Kyle even gave us advise on another project which we were doing while he was at our home. I would highly recommend your company to others.
Steve fully explained the work to be done, and the cost versus purchasing a new toilet. He was professional and after installing the new toilet, cleaned up nicely. My only negative comment is there was a $35.00 trip charge, which was in addition to the cost and installation. Most companies don't charge a trip charge if the work is done.
We had a water main break from the meter to our house.I was loosing thousands of gallons of water a day. I contacted Geoff at Quality First Plumbing he gave me a fair estimate and completed the job the next day!They did an oustanding job I was expecting to have to replace my landscaping to my surprise the only sign that anything was done was the snow removal from my front lawn. First Class work at a fair price! Thanks
on time indicated. They worked efficiently and careful, explaining as they went along. Provided all information up front, i.e., extra charge for another sink (slow moving) signature, accepted coupon, very professional and cleaned up as they went. Appreciated them wearing booties over shoes on carpet.
I had a great experience using Quality First Plumbing. I was able to get a same day appointment and the plumber that did my repair was fantastic. He was very knowledgeable and even took the time to look at another plumbing issue that we were having.
Every single person that helped me with my plumbing problem from Quality First Plumbing was great. I knew the second they answered the phone \I CAN Help you\" I was in good hands. The ladies in the office were very hand written. WOW. I wish every contractor was like this. If you need a plumber call Quality First. Based on the reviews i have seen everywhere these guys seemed to be the real deal. Now I know for sure they are."helpful. They wanted to be sure I understood everything about my new water heater. They explained the features of every option available and I thought the thing only heated water! Then came the installation. They made short work of what other \"plumbers\" told me was going to be a really difficult job. The inspector even complimented the work and he said he never does that. Then came the bill. It was exactly what they said it would be. Not a penny more. I even got a thank you card
Appreciate that a receptionist answers the call instead of having to leave a voice mail message. Able to make an appointment for next day service. Plumber arrived during scheduled \window\" of time. Polite; cleaned up after repair. Gave an accurate estimate before starting work. My only negative comment is I feel the repairs are on the expensive side."
I called Monday morning to have my kitchen sink drain unclogged. They scheduled a two-hour window for the very same day and arrived promptly at the beginning of the time frame. The drain was pretty badly clogged, but Jerry kept after it and got it done. I received a follow-up call from the office shortly after he left. Both the plumber and the office staff displayed a level of courtesy and professionalism that is all too rare these days. v
I highly recommend A Quality First Plumbing! They came out within a few hours of my call, arrived on time and were affordable. The service was quick, professional, and friendly. A+!!!
They showed up when they said they would. The associate was friendly and knowledgeable. He fixed the problem in a timely manner and charged me a fair price. I will recommend Quality 1st to all of my friends.
Another satisfied customer
I just wanted to add my name to the list of happy customers for this company. I really appreciate the time taken to explain what is going on to the customer since we are not usually plumbing experts. Also I had a minor complaint that was handled extremely fast. The sign of a high integrity owner.
A great experience
Jacob arrived an hour after my call, worked fast, did a great job!! I would have Jacob back anytime...
I called A Quality 1st late on a Friday and they sent someone right away. The tech was spent a great deal of time and effort searching for a leak in my furnace room. He checked all bathrooms, ran the washing machine, etc. Friendly and personable, went above and beyond.
Great Service on a Sunday!
We turned on an outdoor faucet we had never tried before (there were others on the house we always used). Somehow it broke inside the wall, sending water spouting out into our yard and causing us to have to turn off the water to the entire house! On a Sunday afternoon, we were in desperate need of a plumber. We called Quality First Plumbing and Scott showed up within about an hour and a half. He had our problem fixed within an hour of arriving and we could not be happier with the quality and speed of service! We highly recommend Scott and Quality First Plumbing!!
Timely Service and Excellent Repair
Within 90 minutes of calling, Scott appeared and in less than an hour cleared our drain. He was very pleasant and knowledgeable, used shoe covers (was snowing outside), and was careful to protect our hardwood floors. Price was reasonable, service was timely, Scott was a professional... should we need a plumbing contractor in the future, Scott and Quality 1st Plumbing will be the first company we call. We could not be more pleased.
We had a leak somewhere in our pipes that every time we did a load in our washer it would leak down into my bathroom. I went online and did some research to find local plumbers in my area. I had a total of four companies come out and give me estimates. I don't know if I had unrealistic expectations about the price but when I heard some of the quotes it about knocked my shoes off. I made an appointment with Quality Plumbing to come take a look at it. My appointment was for between 8am-10am. I received a phone call at just after 8 saying that the technician would be there in 30-45 minutes. Sure enough, Steve was there right on time. I told him the story about the leak and where the water was coming from, showed him the bathroom and then the fun began! Steve told me that he couldn't tell exactly where the leak was coming from unless he could cut through the wall. I asked him the price, and when he told me, I was sold. It was definitely the least expensive. Steve, began his job, cutting through our dry wall until he found the problem. We had a pipe, that during the time we have been living in our house, somehow split in half and was no longer connected leaving room for water to come pouring through. He told me in a detailed way of what he would need to do, the time it would take and how he was going to do it. He even came up a little after he started saying that it was a larger piece of pipe and asked if he could cut more out of the ceiling so he could reach it. I thought that was great that he asked before he did it. All in all it took him a little over 2 hours to complete the job which turned out to be a little more difficult that originally planned, but Steve was great during the entire process. I had asked him before to please write out a very detailed account of what was wrong, how it might have happened and what he did to fix it so we can show our insurance. He walked me through the charges and took my payment, leaving me with his number just in case anything ever happened again.Out of all the plumbers that I met and worked with in the past 2 days I would definitely recommend and use Quality Plumbing again for any of my plumbing needs!
I called Quality 1st at 9:00 am and they arrived by 10:30 to replace a water heater. Price was also very reasonable.
Always thrilled with your service, thank you!
They were prompt, when there was going to be a slight delay, the CALLED me and let me know (very unusual). Doug was informative, helpful, and knowledgeable about the problem at hand. All in all, an excellent service experience. Although they are probably a bit pricier than most, I'll pay that for good service. --Greg