Patriot Pros Plumbing, Drains, Heating, Air & Electric

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701 Park St Suite A, Castle Rock, Colorado 80109, United States
Patriot Pros Plumbing, Drains, Heating, Air & Electric

Patriot Pros Plumbing, Drains, Heating, Air & Electric

BBBbadge
BBBbadge
A+badge
A+badge
10-Year Badge
10-Year Badge
701 Park St Suite A, Castle Rock, Colorado 80109, United States

About

Patriot Plumbing, Drains, Heating, Air & Electric a family owned company, serving customers from Denver through Colorado Springs for over 15 years. Because problems can happen anytime, Patriot Pros has live operators ready to take your call

At Patriot Pros, we understand that your time is your most valuable resource. That's why we schedule appointments that are convenient for you, and arrive on time. Patriot Pros Commitment To You: -We work around your schedule -We listen to your questions before beginning any work -Clean, uniformed, technicians with ID badges -We wear shoe covers, use work mats and thoroughly clean the work area -Up front pricing - you'll know the price before any work begins -Your satisfaction is guaranteed

Features

Plumbing
Heating
Cooling
Drains
Electric

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Patriot Pro's

Reviews

February 5, 2020
COSTLY $$$$
Friday and Saturday I contacted two plumbing contractors on Tom Martino’s Referral List. The first: Patriot Pros gave me an estimate of nearly $1,200 (this included an absurd $400 coupon) dollars to clear a simple kitchen drain line which I declined. The second company , Master Rooter LLC diagnosed the same situation and gave me an estimate of $185. When I presented this to the the on-air Troubleshooter program today with all the documentation they were defensive and dismissive, the response was basically: “It’s up to you to check these contractors out”. So much for the Referral List. Won't recommend nor use them again, too EXPENSIVE.
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November 21, 2019
Buyer Beware
Exorbitant price quotes. Shady sales tactics. If you do have them come out. PLEASE be sure to get a second quote.
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July 1, 2019
Ms
Extremely poor service. Had an appointment on June 21 which was rescheduled due to the technician having vehicle issues in the rain. Rescheduled for June 28 which was rescheduled because someone had an emergency and needed a new air conditioner. Rescheduled for July 1 and when I called as no one had called to let me know when they would arrive they wanted to reschedule me again because someone else had an emergency and needed a new air conditioner. Made me feel like I didn't matter at all so I gave up and cancelled. Unless you are buying something new don't bother. They only have priority for new systems.
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Location

701 Park St Suite A, Castle Rock, Colorado 80109, United States
Serving South Denver and Colorado Springs
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February 5, 2020
COSTLY $$$$
Friday and Saturday I contacted two plumbing contractors on Tom Martino’s Referral List. The first: Patriot Pros gave me an estimate of nearly $1,200 (this included an absurd $400 coupon) dollars to clear a simple kitchen drain line which I declined. The second company , Master Rooter LLC diagnosed the same situation and gave me an estimate of $185. When I presented this to the the on-air Troubleshooter program today with all the documentation they were defensive and dismissive, the response was basically: “It’s up to you to check these contractors out”. So much for the Referral List. Won't recommend nor use them again, too EXPENSIVE.
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November 21, 2019
Buyer Beware
Exorbitant price quotes. Shady sales tactics. If you do have them come out. PLEASE be sure to get a second quote.
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July 1, 2019
Ms
Extremely poor service. Had an appointment on June 21 which was rescheduled due to the technician having vehicle issues in the rain. Rescheduled for June 28 which was rescheduled because someone had an emergency and needed a new air conditioner. Rescheduled for July 1 and when I called as no one had called to let me know when they would arrive they wanted to reschedule me again because someone else had an emergency and needed a new air conditioner. Made me feel like I didn't matter at all so I gave up and cancelled. Unless you are buying something new don't bother. They only have priority for new systems.
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January 21, 2019
professional , courteous
Thanks Javiar, They came out and tested our wall furnace, for carbon monoxide, and then gave us the information to fix it ourselves. And then wouldn't take the service call fee , we agreed to pay. thanks we have your number handy.
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lindahenry
June 10, 2018
Professional Courteous Knowledgable
Patriot Pros installed our new tankless hot water system and also took care of several other issues in our home. We now have an efficient cost effective hot and cold water system for the first time since we purchased our home. They are the most knowledgeable and courteous professionals we have ever worked with, I can't recommend them highly enough. Pros:Professional, Knowledgable, Educational, Efficient 24/7 service, Courteous and friendly from the answer of the phone to the service and follow-up. Cons:None
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dswilson85
June 10, 2018
Plumbing + Professionalism + Peace of Mind
We were thoroughly impressed with our experience with Patriot Enterprises on a handful of plumbing needs for our house. From start to finish, they were polite, professional, and explained every aspect of their work, including any maintenance requirements after the fact. They explained our situations in easy-to-understand terms. They treated our house with care. They showed us their pricing schedule right up front so that there were no surprises. They even provided recommendations for roofing services when they realized we had other maintenance needs. Pros:Thorough, professional, and easy to work with. Detail-oriented approach to solutions; clear and up-front on pricing and the steps they are taking to complete a task. Cons:None from this first experience.
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jdelahoz
June 10, 2018
A Company You Can Trust! Professional, Courteous
We've used them on our home numerous times and also on our rental home! If you need a professional right away, they will be there FAST! Pros:* Professional * Friendly * Affordable * Knowledgeable * Ethical * Clean Cons:None that I can see.
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Robert & Linda Douma
June 10, 2018
Professional, competent, service oriented
We have never been as impressed with a company as this one. We were having some problems with our water heater and furnace for some time. I went to the Tom Martino site and decided to call Patriot Enterprises as they were located in Castle Rock, where we live. Living in a 12- year old home, we knew that it was time to replace several of the inner workings of our home. There was no pressure on us at any time to replace anything that we had. However, we decided to replace our water heater, furnace, humidifier, add a water softner, and air-conditioner. The installations were all accomplished Thankgiving week in 1-1/2 days, and started the day after we contracted with them. Everyone involved in this massive overhaul was professional, courteous, helpful with our questions, knowledgeable and clean. We could not have asked for more. Every winter, we have turned on our fireplace as our home never seemed very warm. We have not had to turn it on since we got our new hydronic furnace. We feel like we have a new home! Everything that was installed is working perfectly, and we are totally satisfied. This is the first testimonial I have ever written. It is a privilege to write this one.
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Craig
June 10, 2018
Professional - Trustworthy
I had a fairly simple basement drain clog back in Jun 11. I could have found someone in in my local area (Colorado Springs) but I wanted to have peace of mind that I would receive top notch service and not be up-sold on a problem I didn't have. Or have an issue where the repair would cause additional problems and also have a proponent (Tom Martino) in my corner should an unresolved issue arise. Trusting the Referrallist members, I found Patriot on the list who does service the CO. Springs area. Kevin, the service tech, was courteous, knowledgeable and got the problem fixed. Thanks Patriot!
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Benny Martin
June 10, 2018
Wonderful Home Service
My wife had lost an important lapel pin down the sink drain.We had received it because my son who was active duty in the military.had passed away last month. It wasn't worth much but it meant allot to us. I tried to remove the p-trap but all I seem to do was cause the drain to leak and still couldn't get the drain off. Javier came out the next day after fitting us into his busy schedule. He removed the drain without finding the pin. He went above and beyond trying to fine it but now luck! While he was in the basement he noticed that water was leaking around the hole where the well supply line goes through the basement wall because of the snow runoff and the hole not being sealed. I had also ask him to give me a quote on replacing the sediment water filter as the old system was obsolete. After giving the written quote. The price was more than reasonable. He didn't charge me anything the drain. He called the office and arranged to have them two technicians to be dispatched, the leak was fixed and new filter system was installed within 4 hrs on them same day. Kevin the technician was very professional and they always put their booties on to protect my carpet. Javier also offered the premium service plan that they come out three times a year to check the plumbing, the heater/air conditioner, cost me $19 a month. No high pressure sales! This is the second time that I had used their services and they have a customer for life.
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