Master Rooter Plumbing, LLC

Master Rooter Plumbing, LLC
62 Reviews
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self employed
Surprised by HVAC repair bill and rates in my invoice. I want others to be aware of the expected costs from this company. They charge $175 per hour for HVAC technician labor, along with a $65 truck fee, and additional charges for any replaced parts. Indeed website lists HVAC technician salary in Colorado average $30.85/hour, high $46.12/hour. Master Rooter charges $175!!
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Brian Smith
VP construction
Master Rooter has been to my house 2 times to clear my main sewer to the street in the last 5 years. Both times the Service Technician was super helpful and professional. Informed me of the problems, allowed me to watch the video and explain the issues. Look at my furnace as well and identify an air flow switch issue, fixed it myself with his expert diagnosis and direction. Excellent Company! 1st class service. Highly recommend this company for all you Plumbing and HVAC needs
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Machi Cross
Hot water tank
The plumber Davion was a great help. I had a hot water tank go down on me, and he came out on a Saturday and helped me out. Excellent service A+++
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Maintenance supervisor
Anytime I need a plumber for any of my units I always request the tech Davion, he always gets the job done for me correctly and in a timely manner. I’ve never had a problem with him not showing up even if it’s an after hour call. Awesome worker I really appreciate his service.
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John censa
Don’t get service from this company
Horrible company to hire for work. Most of the time men are just sitting around not doing anything. They take forever to get a simple thing done. Looks like there more in it for the money than to help the customer. I saw the men from what looked to be a crew of 3 or 4 doing drugs in the truck. Super un profesional.!
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Robert S
Frank the technician that the company sent out was an excellent employee. He show up on time, snaked out my kitchen sink pipe, made sure the area he was working in was cleaned before he left. Made sure there were no leaks. Thank you Frank
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Failure to call or show
Been trying for a week to get this company out to clean my main drain from main stack to street and they've failed twice to call or show up.. Telephone folks are very sweet, but the company owners don't appear to me to know how manage their business or provide even reasonable customer service from their "technicians." They don't even appear to know what's being offered on their company web page. Good luck with getting these folks to provide normal service..and don't expect them to provide any emergency services related to drain clearing and cleaning.
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In my opinion the owner has only his own best interest at heart.
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Sue O
review 6110
Tony was great - came late on a friday evening to give a quote, arrived the next morning to work and stayed until it was complete. did not upcharge me even though they had to bring in extra equipment. very satisfied with the work will recommend to friends.
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review 6109
Complete fast and fair. Tony and his crew were very helpful in explaining the situation and describing the needed fix. I appreciated Tony's positive demeanor and his sense of humor.
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