Pro Auto Care
Being a female, often times it can be a challenge when I get my car repaired to be treated with respect and fairness. Al and the ''pros'' @ Pro Auto Care came through again with the repair to my car. My husband does not hesitate to send me there! Great job!
more good service
Going in a 2nd time for the timing belt to be changed., from the 1st original diagnosis - we had a 2nd discount - since we had them do and continue with the repairs.
Now, with the computer fixed, we were now having the timing belt replaced. What a concept - give a first-time - now a second time customer, a second discount for having their all-stars do the work from the diagonsis they gave us.
We are so totally pleased that our car runs and rides better than we remember it! They have superb mechanics that do good works at a good price with quality work. We are very thankful for a compay that we can trust, and are thankful for Tom Martino';s Referral List !!! Two happy customers here !!!!~
Pro Auto Care
January 27th my wife take our 2002 suburban for wheel alignment and tire rotation. One week later she start hearing brake noise. I did pull the tires off and sure enough our rear brake pads were worn down. One of them to the metal. I understand that we did not take the car there for brake job but any mechanic would check the brakes when they do the tire rotation and recommend replacement. At least that is my opinion. Also at the same time when we did the wheel alignment the mechanic found leak from our left front axle. He told my wife that is not bad and nothing to worry about at this time. Well ...I checked on it myself (as I worry about oil leaks from a car) and the leak is not small at all. Not horrible but it will need to be addressed soon. So I did replaced the brake pads and I will work on the front axle seal replacement very soon. We used this shop before and this is our first issue. Take this review for what it is. They are good shop but are they really taking pride in there work? I thought so after hearing Alan Romas on Tom Martino show.
I TOOK MY TRUCK IN FOR A CLUTCH TO A DIFFERENT COMPANY. COME TO FIND OUT THAT PRO AUTO INSTALLED A SPEEDOMETER CABLE INCORRECTLY. THIS IS A REPAIR THAT SHOULD HAVE LASTED MUCH LONGER THAN 7500 MILES. WHEN I CALLED PRO AUTO AND QUESTIONED TODD ABOUT THIS ALL HE COULD SAY IS ''YOU SHOULD HAVE COME TO US FOR THE CLUTCH REPAIR'' I FINALLY WAS ABLE TO GET HIM TO CALL THE OTHER COMPANY AND HE WAS RUDE AND ARROGANT TO THE SERVICE TECH AND RUDE TO ME. IN THE PAST THEY HAVE NOT HAD GOOD CUSTOMER SERVICE AND THAT'S WHY I WENT TO THE DIFFERENT COMPANY. ARROGANCE IS THEIR STRONG SUIT FOR SURE. WHEN SOMETHING IS WRONG IS WHERE YOU SEE THE TRUE COLOR OF THEIR CUSTOMER SERVICE. NEVER GIVE THESE PEOPLE YOUR BUSINESS!
I Love Pro Auto Care!
I have been taking my car to Pro Auto Care for 10+ years, and could not provide a higher recommendation for vehicle service. The staff is courteous, professional, and, most importantly, HONEST. The facility is conveniently located, and although it is a bit of a drive for me, I wouldn't consider taking my car anywhere else. I have recommended friends and family (including my Grandmother!), and will continue to do so. Top-notch! A+++
Pros:Wonderful staff, convenient location, coupons, complimentary loaner car/rental
My oil change was quick and the service was professional
Pros:close to 1 -25
First impression was good
Nice clean shop with attention to customer service at the counter.
Pro Auto Care in Littleton just opened up for business near our office. We took one of our field vehicles over for maintenance and we couldn't have been more pleased with the service that Pro Auto Care provided. The service manager (David Ferguson) was very nice and explained all the maintenance issues that our vehicle had, so it was very clear to us of what maintenance items needed to be fixed now and some that may become an issue later on. We were able to get our vehicle back in tip-top shape in a very reasonable time frame. Most of our employees now plan on using Pro Auto Care for their own personal vehicles.
Pro Auto's the best!
We've been taking our Honda's to Pro Auto Care pretty much since they opened. The people are wonderful, the service is great, the cost is competitive and Al has taken care to hire only the best mechanics certified by the Manufacturers for each kind of car they service.
Pros:Friendly, competent, competitive, convenient.
Date Added: Feb 12, 2010
Have been using them for many, many years and had excellent service