98 Reviews
Joy
Excellent

I called A Quality 1st late on a Friday and they sent someone right away. The tech was spent a great deal of time and effort searching for a leak in my furnace room. He checked all bathrooms, ran the washing machine, etc. Friendly and personable, went above and beyond.

Did you find this review helpful?

1
Melanie Boyd
Great Service on a Sunday!

We turned on an outdoor faucet we had never tried before (there were others on the house we always used). Somehow it broke inside the wall, sending water spouting out into our yard and causing us to have to turn off the water to the entire house! On a Sunday afternoon, we were in desperate need of a plumber. We called Quality First Plumbing and Scott showed up within about an hour and a half. He had our problem fixed within an hour of arriving and we could not be happier with the quality and speed of service! We highly recommend Scott and Quality First Plumbing!!

Did you find this review helpful?

1
Linda Giles
Timely Service and Excellent Repair

Within 90 minutes of calling, Scott appeared and in less than an hour cleared our drain. He was very pleasant and knowledgeable, used shoe covers (was snowing outside), and was careful to protect our hardwood floors. Price was reasonable, service was timely, Scott was a professional... should we need a plumbing contractor in the future, Scott and Quality 1st Plumbing will be the first company we call. We could not be more pleased.

Did you find this review helpful?

1
Vanessa
review 6508

We had a leak somewhere in our pipes that every time we did a load in our washer it would leak down into my bathroom. I went online and did some research to find local plumbers in my area. I had a total of four companies come out and give me estimates. I don't know if I had unrealistic expectations about the price but when I heard some of the quotes it about knocked my shoes off. I made an appointment with Quality Plumbing to come take a look at it. My appointment was for between 8am-10am. I received a phone call at just after 8 saying that the technician would be there in 30-45 minutes. Sure enough, Steve was there right on time. I told him the story about the leak and where the water was coming from, showed him the bathroom and then the fun began! Steve told me that he couldn't tell exactly where the leak was coming from unless he could cut through the wall. I asked him the price, and when he told me, I was sold. It was definitely the least expensive. Steve, began his job, cutting through our dry wall until he found the problem. We had a pipe, that during the time we have been living in our house, somehow split in half and was no longer connected leaving room for water to come pouring through. He told me in a detailed way of what he would need to do, the time it would take and how he was going to do it. He even came up a little after he started saying that it was a larger piece of pipe and asked if he could cut more out of the ceiling so he could reach it. I thought that was great that he asked before he did it. All in all it took him a little over 2 hours to complete the job which turned out to be a little more difficult that originally planned, but Steve was great during the entire process. I had asked him before to please write out a very detailed account of what was wrong, how it might have happened and what he did to fix it so we can show our insurance. He walked me through the charges and took my payment, leaving me with his number just in case anything ever happened again.Out of all the plumbers that I met and worked with in the past 2 days I would definitely recommend and use Quality Plumbing again for any of my plumbing needs!

Did you find this review helpful?

1
Brian
review 6507

I called Quality 1st at 9:00 am and they arrived by 10:30 to replace a water heater. Price was also very reasonable.

Did you find this review helpful?

1
Marla
review 6506

Always thrilled with your service, thank you!

Did you find this review helpful?

1
Greg
review 6505

They were prompt, when there was going to be a slight delay, the CALLED me and let me know (very unusual). Doug was informative, helpful, and knowledgeable about the problem at hand. All in all, an excellent service experience. Although they are probably a bit pricier than most, I'll pay that for good service. --Greg

Did you find this review helpful?

1
Jim M.
Quality First Plumbing is 6 STARS !!!!

I just had the folks at Quality First Plumbing install a Hot & Cold water faucet in my garage. I cannot say enough about how great of experience this was for me. From the time they answered the phone until the project was complete, everything went EXACTLY as it should. I love the fact that they call when they are getting ready to head to your home and give you an ETA. The Plumber, Brian, was fantastic! He explained what he was doing, was professional, courteous, and very appreciative of us allowing him to work in our home. These folks ''Simply Get Customer Service'' and did a great job and a fair price, I would HIGHLY RECOMMEND Quality First Plumbing to anyone needing a reliable & professional plumber!

Did you find this review helpful?

1
Jim M.
Quality First Plumbing is 6 STARS !!!!

I just had the folks at Quality First Plumbing install a Hot & Cold water faucet in my garage. I cannot say enough about how great of experience this was for me. From the time they answered the phone until the project was complete, everything went EXACTLY as it should. I love the fact that they call when they are getting ready to head to your home and give you an ETA. The Plumber, Brian, was fantastic! He explained what he was doing, was professional, courteous, and very appreciative of us allowing him to work in our home. These folks ''Simply Get Customer Service'' and did a great job and a fair price, I would HIGHLY RECOMMEND Quality First Plumbing to anyone needing a reliable & professional plumber!

Did you find this review helpful?

1
Chris
review 6599

Responsive, good communication, good price, clean, and the job was done right!Excellent company!!!

Did you find this review helpful?

1