Roof Worx, LLC.
To my friends at Roof Worx
Thank you so much for your care and concern during the recent passing of my mom. The flowers were beautiful and I so enjoyed them.
They were informing, nice and polite.
“We want to thank you so much for the good job that your people did, putting on our new roof. They were informing, nice and polite. They kept us well informed. They also did an awesome job in cleaning up.”
Roofs looks great and they took the time to do it right. Worked directly with my insurance adjuster and had no problems.
Truly a pleasure.
It’s been truly a pleasure working with you and your company these past four months getting my new roof installed. I must say I appreciate your patience with me, being sick and all, you are very understanding in the way you handle business arrangements…that’s good business practice…you always answered your phone or got back to me within a short while. You helped me get through this situation smoothly, not rushing me to make hasty decisions, you even helped me to make some of the more difficult decisions on color choice, etc. I am grateful for your help and kindness and if something comes up in the future, I’ll be sure to call you, Victor. I consider you a friend.
You helped us understand.
We want to thank you for all your support and customer service with the replacement of our roof. The situation prior to your involvement left us in a real bind and you only had about one week to help us resolve prior to the sale of our home. You took the time to understand the promises made by the last roofing company, who disappeared on us. By having the extensive background in the industry and working with the insurance companies, you helped us understand how the last company was dishonest in their “promises”. You handled contacting the insurance company after the first company had only a partial replacement covered under our homeowner’s policy. However, the city code does not allow for a partial replacement for the type of material on our roof. As consumers, we would have never known this and could have paid someone else and been liable for correcting the problem. The roof was completed in one day and passed the midway city inspection. The roof was completed the day before we were set to close/sell our house; we are still impressed you pulled this off. You pulled the workers off other jobs to fulfill ours and it was amazing how quickly and efficiently everyone worked together. In addition, Roof Worx has been patient with receiving full payment due to the initial time constraints and the insurance requirements, which Brian Benson helped us overcome. We could have not asked for a better company to be on our side during this challenging time.On top of all of Brian’s outstanding customer service, he came back with another Roof Worx’ professional, Thomas Miller, after the roof was completed to help us load our moving truck with the heavier items. A roofing company who also will help you move, who knew there are still people who care. We were blessed to have Roof Worx and Brian Benson working with us and teaching us how true professionals in their industry are supposed to conduct business.We recommend Roof Worx and Brian Benson to anyone who is in need of a new roof; they will be satisfied throughout the entire process.
Roof Worx was great! I needed the skylights in my office replaced due to a leak. Victor was great about explaining the different options and price points. The lights were replaced in a snap (or so it seemed). Monday morning it was as if nobody had been there. Thanks guys!
Dear Roof Worx,
We really appreciate the excellent job your company did in replacing our worn out roof.
I'm sure you know what gems you have in Scott and Thomas. Our house lot is a postage stamp and not the easiest job site. Scott made us feel confident that the job would be done right and completed easily and quickly. He spent time with is in person and via email and phone and answered every question we had.
Thomas is an excellent foreman. He supervised the crew here and knows how to get the most out of his men. I have to say their work was excellent. We were very demanding with Thomas about details we wanted, and everything we asked for was done for us, either by one of the roofers or by Thomas, himself. Like Scott, he is professional, friendly and very competent.
Thank you sincerely,
Our experience with Roof Worx was incredible...
After finding out the horrible news of needing roof repair on our roof that was replaced only three years ago was devastating. Knowing the last company was no longer in business we knew we needed to be cautious as to who we chose to perform the work. The previous company failed to install the shingles, siding, and flashing correctly. We thought this was going to be a big expense.
After several estimates and meeting with Victor, who provided a reasonable estimate without pressure! We felt most comfortable with choosing Roof Worx to do our roof repair. Victor is very polite, friendly, efficient and knowledgeable. He gave us a lot of good advice. He is also very professional and courteous.
Roof Worx as a company and the staff were very accommodating to our schedule. The repair went as planned. The crew was great! They arrived on time and cleaned up very nicely. Our experience with Roof Worx was incredible from the beginning to completion. I highly would recommend Roof Worx to anyone who needs work done on their roof. I want to say THANK YOU TO Roof Worx, Victor, Justin and the Crew.
We needed a new roof on our patio, Scott came out the same day I called, advised me of other damage on the roof, and that our old shingles were discontinued. He worked with our insurance and arranged for a new roof. The crew worked in near freezing temperatures in December, between snowstorms, and we had a beautiful new roof before Christmas !! I would recommend RoofWorx to anybody !!
Last spring, Victor Stewart from Roof Worx called on us at our home that we have lived in for 41 years and did an evaluation of the shingles on our roof. Victor determined while examining the roof that damage was significant enough to require an additional evaluation with an insurance adjustor from our insurance company. Victor then made the arrangements with the adjustor, and together they agreed that the shingles should be replaced
Like most home owners, we were not familiar with the process of working with the insurance company, the city for a permit, the inspection required by the city, and the closure to the process. Victor walked us through each step just for our understanding as he coordinated everything smoothly and efficiently.
We had several days in a row of inclement weather, and when it cleared the workers showed up early in the morning, removed the old (tab lock shingles). The supervisor, being familiar with requirements to meet code in our city, did an evaluation of our sheathing, determined that it met code, and installed our new shingles. They were professional and efficient and finished the same day. There was very little cleanup required on my part .
The only error that occurred in the process was mine when I over payed Roof Worx by a few hundred dollars and they returned the excess payment the next day.
I would recommend Roof Worx and Victor Stewart without a doubt because-to our surprise-we received service that one should expect (but seldom receive) when working with contractors.