Smith Plumbing Heating Cooling & Electrical

Smith Plumbing Heating Cooling & Electrical
7 Reviews
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November 18, 2021
Idiot answers phones at Smith
I'm doing work for an elderly senior homeowner, and she asked if I would call a plumber to clean out a basement shower drain. She wanted me to handle it for her. When I called Smith plumbing, I got the rudest experience I've had in a long time. When I explained that I was not the home owner he immediately said that they were NOT interested in doing business with me, and was ready to hang up on me. I stopped him and reassured that the homeowner was there and living in the house and he was more then welcome to call her. This idiot was ready to just cancel me out before giving me a chance.
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I have no idea who this is. We record every one of our inbound calls, so if I know who the customer is I can listen to the call and determine what happened. In all fairness, we only do work for home owners, so if the homeowner didn't call us to request the service, or we couldn't talk with the homeowner, then we would not have scheduled the call. But I don't have any "rude" call takers, so let's see who this is and I'll listen to the call.
February 14, 2021
Leak under Kitchen Sink
Had a leak under my kitchen sink. Carl explain what was wrong and fixed it right away, at a reasonable price. Would use this company again.
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Alison Wilkerson
January 26, 2021
I want to give 5 stars to Ryan Schroeder he was very informative and he answered all of my questions.I would highly recommend your company to other people.
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July 16, 2020
Professional Quality Service
I could not be more pleased with Smith' service today. Their team replaced my AC and furnace systems and finished their job hours ahead of schedule. Every one of their service personnel cleaned their work area when finished. I look forward to visits from Smith for 6 years of quarterly service and filter changes included with the installation of my systems.
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October 29, 2019
Outstanding service!
Contacted Mike in regards to a small plumbing job. He was quick to respond, and was honest in saying it was a small job, and might not meet the minimum trip fee. I am not handy at all, and trying to do any plumbing repair myself made me uneasy...imagine the mess I could make of it! I had an appointment for 2 days later, but with bad weather we had to reschedule for the next day, and Mike called personally to let me know. Nathan was the tech that came out and completed the repair this morning. He was right on time, very professional and friendly. Explained what he need to do, and he was efficient and thorough in taking care of the repair. I will definitely call Mike for any future plumbing needs!
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June 18, 2019
Excellent service!
We came back from vacation to the surprise of a broken water heater. I tried the Referral List to get a recommendation. How fortunate we were to be referred to Smith Plumbing. Within a minute of requesting an online quote, the owner contacted me immediately and we were able to get a new install AFTER 2:00. That blew my mind. All was complete within hours and past 5:00. The price was affordable and the service was impeccable. We were so impressed and they were all so pleasant and professional. We will use them for future furnace and AC needs too. I will recommend them to anyone who listens. Thank you!
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December 31, 2018
Clogged up sink
I had a slow draining clog in a drain in my bathroom for several years! I had a plumber come out to try to fix it long ago and they had only suggested to cup my hand over the drain a few times and it would It didnt!! Tim came from Smith Plumbing and Heating and worked very diligently to get it cleared and it is working great. I cant tell you how wonderful his service was and attention to detail (tightening up the faucet etc.). I'm so delighted to find a plumbing service I can trust!!
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