"My Referral List has become Colorado's most utilized and respected list of reliable merchants, contractors and service providers"

Tom Martino, founder

Appliance Service Pro

(720) 436-4037

  • When you need repairs on your appliance you need it now!

    Bill Klaas knows appliances and he knows the meaning of service. Bill brings 24 years of appliance service repair experience into your home.

    “I have been in the appliance repair and service industry since 1988. Any business can repair your appliance, but not all companies can offer you quality service. I do both of these things for you. The customer is always first with me.

    If you have questions or need help in any area of repair or replacement of appliances, give me a call and I will give you my best advice.”

    Be sure to check out our free consumer tips.

    Repairs of these appliances:

    -Ice Maker

  • Map

  • Reviews

        No Service/No Call back
    By Mandrew

    Call to set up a service call for ice maker repair. Schedule an appointment, confirmed the date and time. They never showed up, didn't even call to say they will not be showing up or a call to reschedule. I understand things happen and appointments may need to be canceled or rescheduled, but a call would have been NICE/appreciated.

    By Lori Huyette

    I made an appt with Bill to fix my GE washing machine. He did not show up for the first appt,, but called, saying there must have been a misunderstanding regarding the time. That was understandable, so we made another appointment for December 27 between 9 and 10 AM. By 11:30 AM, Bill was a no show, so I called him and left a voicemail. He never even bothered calling me back. Very poor communication and very poor customer service from Appliance Pros. I have already hired another service company, would never use him even if he did call me, and have serious reservations about using this referral list....not good business, Bill.

        Affordable Quality
    By Ryan

    Great company/owner. Had Bill replace a garbage disposal. Initially tried to see if he could repair (shows his willingness to make things right and not just make $). Had to replace (which I knew from get go). Great job & $50-100 less than other folks on this list. Highly recommended him. Will use again for any appliance needs or repairs.

    By beapom


        Professional, Quick and Reasonable
    By Shana

    Bill arrived when he said he would, he diagnosed the problem quickly, and his fee was EXTREMELY reasonable. Highly, highly recommend his service! Date Added: Jul 19, 2010

        Great service
    By betsystern

    He is everything the add said. Came out and fixed my dryer the same day I called! Very reasonable in price. I would highly recommend him. Date Added: Jul 17, 2010

        Saved the day!
    By bgump

    The refrigerator works again, the tenants are happy! Bill could make a service call when others couldn't, he did the job quickly and he was very easy to work with. Date Added: Jul 11, 2010

        Great service
    By janrdudley

    Prompt, reasonably priced, effective, fair nice man. Will recommend to all who need service. Date Added: Jul 6, 2010

        Appliance Service Pro
    By CLaumann

    Bill is a very friendly guy and was extreamly helpful. He gave us an honest evaluation on our appliance and gave us a list of our options. I felt very confident that he knew his stuff. I would recommend him to my friends and family. Date Added: Jul 3, 2010

        Great Job. Fast Honest Call Bill !!!
    By BBreferral1

    Bill called back quickly. Arrived when he said he would. Was honest, worked fast. Did a great job. I will use Bill again. You should use Bill too !!! Pros:Honest. Date Added: Jun 28, 2010

        Alot easier than I thought it would be
    By srelliott74

    I am the type of guy that likes to fix things myself. My washer would not drain. After pulling the washer out and trouble shooting the problem, it looked like this was going to be a expensive repair. I knew that I could find a dependable repair person on Martino's referral list. I looked through the reviews and saw the reviews for Appliance Service Pro. The reviews for Bill Klaas's service are right on the money, prompt, courteous and professional. Bill made the experience very easy both on the wallet and the repair. My washer has never worked better. Thanks Bill! Pros:Good service rates. Cons:I should have called Bill first before trying to fix it myself. Date Added: Jun 27, 2010

        Extremely Helpful
    By rsfleming26

    We were having issues with our washing machine continually filling with water and never switching over to the wash cycle. It is a Maytag that is less than 3 years old. My wife called a Maytag repair specialist who wanted to charge $75.00 to simply come out and diagnose the issue. Any needed repairs and labor would have been in addition to that amount. She found Bill's info on Tom Martino's website. He was able to diagnose the issue over the phone and tell her what to do to fix the issue after a 2 minute conversation. He never mentioned having to come out and declined when my wife asked if we could pay in any way. I think we found a handy repair man! Pros:Honest, helpful, takes pride in helping rather than charging Cons:...

        Fantastic Service!
    By Abby1974

    I couldn't have ask for better service. Bill was on time, professional and reasonably priced. He completed the repair and even showed me how to fix the issue in the event it happened again. We will use him in the future!

        Very Satisfied Customer
    By slklein

    Both my Maytag refridge and dishwasher stopped working last week. I called Bill who was able to come out that day and was able to fix everythign for a very reasonable cost. I will call him everytime I need an appliance worked on. THANKS BILL !!! Date Added: Jun 24, 2010

    By Kimmy

    I called Appliance Service Pro and spoke to Bill. I told him what the symptoms were of my clothes drier. He thought he knew what could be wrong and quoted me a price range on the phone. I made an appointment with him. He came out and brought the part with him that he thought could be damaged on my drier. He found the problem quickly and fixed it quickly. And he had the right part with him, that he thought was the problem. He was also reasonable in the price he charged for the repair. I feel he was honest from the beginning and he was on top of his game in fixing the problem. I would refer him to anyone who needed assistance in repair. Thanks Bill

        Extremely Helpful
    By rsfleming26

    We were having issues with our washing machine continually filling with water and never switching over to the wash cycle. It is a Maytag that is less than 3 years old. My wife called a Maytag repair specialist who wanted to charge $75.00 to simply come out and diagnose the issue. Any needed repairs and labor would have been in addition to that amount. She found Bill's info on Tom Martino's website. He was able to diagnose the issue over the phone and tell her what to do to fix the issue after a 2 minute conversation. He never mentioned having to come out and declined when my wife asked if we could pay in any way. I think we found a handy repair man! Pros:Honest, helpful, takes pride in helping rather than charging Cons:... Date Added: Jun 22, 2010

        Fantastic Service!
    By Abby1974

    I couldn't have ask for better service. Bill was on time, professional and reasonably priced. He completed the repair and even showed me how to fix the issue in the event it happened again. We will use him in the future! Date Added: Jun 21, 2010

        Better than expected
    By mconway

    Just wanted to take a moment to give a review of the great service I received from Bill Klaas. Mr. Klaas came out to my home for a service call, diagnoised the problem, gave me the price, he stated he would have to order the part and would be back the next day. When he showed up promptly at my door took the washer apart and good news he was wrong, somehow there was a lighting pull chain in the pump. I would have never known and he could have certainly charged me for the part and left, but he did not. For all of his trouble he only charged a whooping $78.00, unheard of and I thought I was going to have to purchase a new washer. Pros:Affordable prices!! Honesty!! I will refer Bill Klaas/Appliance Service Pro to all my friends. Cons:NONE Date Added: Jun 15, 2010

        Extremely Helpful
    By murthat

    I called Bill thinking I was going to need a major fix, he talked me through what I could do to quickly amend the problem. I have never spoken with him before, but he acted like I was an old customer. I am so grateful for his help. I will definetly call him in the future. Thanks Bill Date Added: Jun 6, 2010

        Great service, great price, great guy!
    By Marcy

    When our washing machine started flooding our basement, I looked on Tom Martino's referrel list for a reliable repair company. Based on the wonderful testimonials for Bill, I decided to call him. He returned my call quickly, explained what the problem was and he was able to pick up the part and install it within a few hours. Great service, great price, great guy! Pros:Professional, personable, and reliable. Date Added: Jun 6, 2010

        Great Job!
    By sonenreich

    Everything went great with Bill. Very prompt. Our refrigerator had gone out, and he found the issue quickly and repaired. Thanks for your help! Date Added: Jun 2, 2010

        Exceptional, Professional, Approachable Personalit
    By gaylmms

    My washer wasn't working w/loads waiting on the floor. Called one person on "Martino's" list and he was abrasive and intimidating. Called Bill next and he fit me in between two calls he was doing, knew the exact problem like he'd thought on the phone, had the part and was done in less than 15 min. He was considerably cheaper than the first guy called and though his website doesn't have his coupons up yet, he honored it--which was greatly needed and appreciated. Bill is professional, soft speaking and doesn't take at you that can appear intimidating to women like me. Call him and appreciate the quality of service! Pros:Professional, not as costly as another, accommodating and respected the timing of how I needed my washer fixed.

        Awesome in every way
    By djmccarthy

    Bill returned my call at 6:45 am, when I needed it because my refrigerator quit! He came 5 minutes early that same morning and had me repaired in no time:) The bill was extremely reasonable, I don't think I could have repaired it myself for that price. I will call Appliance Service Pro every time now! Pros:Everything a customer would want or need was exceptional! Date Added: May 20, 2010

        Great Service
    By DDD

    Honest and dependable is right! Thanks Bill, for coming out and starting my clothes dryer! Pros:A person with integrity. Cons:No cons! Date Added: May 19, 2010

    By frannie0104

    I returned from a month long trip to find that my side-by-side fridge/freezer had broken--YUK. Bill returned my call within 30 minutes and came within the hour. He fixed it AND cleaned behind the area that was dusty before he put it back in place. Great service and he covers all the Metro Area not just Aurora--thanks. Pros:Prompt return of call and fast service. Cons:None. Date Added: May 18, 2010

        Honest and efficient
    By hikergirl

    I phoned Bill of Appliance Service Pro to fix a dryer vent. He was very professional and efficient. There are still honest people in the world! Thank you Appliance Service Pro. Pros:very professional and efficient Date Added: May 18, 2010

        Call Bill
    By Danette

    I want to give a BIG thanks to Bill Klass. I needed my washer repaired ASAP and he came through in a flash. He made sure he found exactly what was going wrong with my washer. He was very, very honest and the price was just right. We even had good converation from dogs to politics. All I know for sure is, Bill is the appliance repairman for me. I highly reccommend him

        Great Service!!
    By clowe22

    After being stuck at home for 2 days waiting for another company to show.. and never did, Bill called back right away. He called to let me know when he would be coming and fixed our ice maker in 20 minutes. Very fair price, explained everything. Pros:Reliable, prompt, fair. Cons:none Date Added: May 17, 2010

        Great Service
    By Harrison

    Bill with Appliance Pro responded very quickly when called to fix my oven that had gone out. He gave a very reasonable estimate and was able to fix the oven that same day. I would definately recommend Bill and Appliance Pro. Bill was Friendly, honest and responded within several hours after calling him.

        Amazing Service on a Sunday
    By Lucas

    I woke up Sunday morning to a broken fridge, Bill was at my house and had the problem solved in less than two hours. Great service, fast, honest, fair. Pros:Willing to come out on a Sunday when no else would even answer their phone. Cons:None Date Added: Apr 30, 2010

        Great Service
    By liesme

    My refrigerator died and Bill was quick to get to my house and fix it. He was honest with the estimate and fixed by refrigerator quickly. You can’t go wrong using Bill to fix your broken appliances. Pros:Not expenesive and quick. Cons:No cons Date Added: Apr 21, 2010

        Great Service
    By mabyer2

    Appliance Pro responded swiftly to our call for service; gave an accurate estimate for service; and quickly fixed our washing machine. Bill was friendly, clean and easy to work with. I would highly recommend you use this service! Pros:Quick to respond and provide service. Fair price for service. Date Added: Apr 17, 2010

        Pure professional!
    By B. J.

    After waiting three days for two different repair companies, which didn't bother to call or show up (one being on Tom's Referral List and the other being Sears), I called Appliance Service Pro after normal business hours and Bill answered. He said he would be at my house the next day and he was as promised. I will never call another repair company. Finally, a company who really cares about people and has integrity.

        Outstanding in every way
    By Ed

    Bill gave me an estimate of $200 for parts and labor, and I agreed. But when he arrived and checked out my refrigerator, he saw another way to fix it that didn't require any parts. He spend about 10 minutes adjusting the door. He didn't even charge me for his labor, just his normal service charge of $60. He is honest, personable and conscientious. I'm kinda hoping my dishwasher breaks so I can use this pros's pro again.

        Great Experience
    By rambilee

    Bill was early, extremely knowledgeable and personable, and fixed our stove very quickly, and at a very reasonable price. Thanks!

        helped diagnose over the phone
    By Eric Stearns

    Was prepared to hire him but, over the phone, he helped me by providing info on how I could do the repair myself. Great help and the problem is solved! Will hire him next time we need anything fixed.

        Excellent Service
    By Pam Ferguson

    Fast response when called, showed up on time, resolved problem lightning fast! Will definitely use again!

        efficient and great service
    By Steve

    Bill fixed the problem with my clothes washing machine in 20 minutes and for less than the cost estimate that he made. Unbelievable.

        Excellent Service
    By Wanda

    I don’t know if I have ever had such great service. He was prompt, professional, and did an excellent job! I will use him again and recommend him to anyone.

        Great Service
    By Heather

    Bill was great. Quick, effecient and super knowledgeable. I'd recommend him to my friends for sure.

        Great Service!
    By Rick

    I called Bill to repair my Kenmore Refrigerator. He did a great job! He was on-time and the price was exactly what he quoted me over the phone. He even showed me how to fix a minor problem on my washing machine that will save me $50 – 100. I was very satisfied and highly recommend Bill.

        oven repair
    By Marilyn Early

    A few weeks ago, I wrote about lack of response by service pro in regards to repair on my oven. The problem has been corrected, apparently family emergency out of state caused lack of response, but upon his return he called apologized,& promptly set up appointment, fixed the oven, under warranty & as he advertises no charge to replace. Will use him again if needed in future.

    By Bob W.

    Great response great work very knowledgeable will use him for any appliance

    By SAm

    Bill Klass is the only repairman that I'll call K E Overdorf from Colorado I called Bill four or five times times to fix things around my house including the ice maker and my dryer. Bill Klass is a man of the highest integrity, honor and trustworthiness. His service is outstanding and his prices are great. Bill Klass is the only repairman whom I trust in my home to fix anything that needs repair. I highly recommend him. Excellent man, excellent service.

        Honest and professional
    By Janice Morrin

    Bill was professional and honest and I will use him again! He was quick with his diagnosis and repair. Thanks Bill!

        Highly Recommend
    By jacqueline christensen

    Bill diagnosed a loose screw when anybody else might have charged for a new switch on my clothes washer. Honest and ethical - very fair price!

        Highly recommend honest and fast service
    By Tim Clark

    Bill was able to quickly diagnose the problem with our ice maker order parts and have installede the next day.Our dog even liked him

        Great service
    By toby domsten

    great, fast service will recommend to anyone.

        Fast and reliable
    By Amy H

    He was prompt and on time, and took the time to explain what he was doing and why our dryer had quit working. Friendly, professional, reliable. It's a relief to have found an appliance repair person we can count on! Highly recommended.

        Washing Machine Repair
    By Sarah M.

    Fantastic Service! Difficult repair on our washing machine and Bill researched the problem to make sure the repair was correct...very thorough and fair with pricing.

        Very quick, efficient & friendly
    By L Barker

    Bill took care of my refrigerator issue very quickly. He explained everything to me before fixing the issue and gave me a very reasonable guarantee and price. When I need similar service I will call him again - I heartily recommend Bill Klaas & his company Appliance Service Pro.

        Awesome Service!!!
    By Pam

    Bill Klaas was fast, dependable, very capable, he had my dryer fixed in less than 15 min! He also brings a pair of "house" shoes. Very much appreciate his prompt service! I highly recomend Bill!!

        Dryer repair
    By S. Frank

    Ditto on all the positive comments. Bill repaired our 25 year old dryer in less than 30 minutes. Prompt and courteous, very fair price.

        Great Service
    By Chris

    I called Bill on Sunday night about my Amana freezer issue. He asked for the model number and a brief description about the problem. Personally, I think he knew the cause before he showed up. It turned out to be a bad condenser fan motor, which he kept in stock and had with him when he arrived. He explained how cold is circulated, the source of the problem and what was needed to fix it. The work was completed in approximately 20 minutes. Nobody wants to spend money on these types of repairs, but if have to, Bill is the guy to call!

    By Lia Patzau

    Bill was awesome!!! I called for the first time the day before christmas because my refridgerator was not working. He called backed like his voicemail says which for me shows reliability. This continued throughout the day and by 6PM my refridgerator was working for the holiday. I will continue to use Bill and have referred him to friends.

        Great Service
    By Sally

    Bill diagnosed our refrigerator problem almost immediately. He had the part we needed and installed it in about 15 minutes. No hassle service. He tells you the cost up front and fixes the problem


    I called Bill at 8am. He quickley returned my call & arrived on time & very quickly fixed our dryer. The price was fair & he was a pleasure to do business with. Very professional.

        Fabulous Service at a Fair Price!
    By Karin Ward

    I highly recommend Bill Klaas and Appliance Service Pro. Bill not only thoroughly explained what was wrong with my refrigerator (in addition to how it "works"), he fixed it quickly and to my complete satisfaction! And, to top it off, I called for repair on a Friday evening and was up and running early Saturday morning!!! BRAVO!! Thanks Bill!! I've already passed your name onto my coworkers!

        Dryer Repair
    By Joe Dural

    I called Bill to do a repair of my mother-in-law's home to replace a dryer heating element. He could not show up at the appointed time because of an emergency. He sent me an email the next morning and we rescheduled. He was there on time, the work was done quickly and now her dryer is working wonderful. She is very happy and I would recommend Appliance Service Pro to anyone.

        Exceeded my expectations
    By Lisa P

    I'm blond and mechanically clueless, and when my washer went kaput, I called Bill based on the reviews here. Via phone he gave me two possible scenarios with corresponding estimates, both very reasonable. He was punctual for the appt., confirmed before arriving and fixed the doggone thing--with the lower estimated cost. Very nice guy, and chatting with him as he was leaving, it's apparent he not only knows his stuff, but has high ethical standards. Great experience!

        Excellent Service and Friendly
    By Jim A

    Bill, was very responsive, well mannered, clean and thoughtful. I would highly recommend him to my family and friends

        True Professionalism
    By Susan

    Bill returned calls promptly, arrived on time, quickly diagnosed the problem with the dryer and charged us a very fair amount. HIghly recommended!

    By M. Tiddens

    It was extraordinary to have a repair man arrive on time. Bill Klaas was very quick to identify the problem. In a professional business manner he explained repairs, options and costs and got to work immediately after my decision. He was neat, efficient and the bill was for the exact amount quoted with a 1 year parts and labor warranty! I will call him - and refer him to others - for future repairs. He's an all around nice guy.

        Great Service
    By Canino's

    Second time I have used him. I made a mistake and called the wrong company for a dishwasher repair. 60 days later the same problem came back. Bill came out fixed and charged 1/6 the price of the fast ACTION repair company. Appliance Service Pro is a honest repair service!!!

        Happy Consumer
    By Char Hawke

    We called Bill for an estimate on repairing a washer and dryer, he showed up minutes later assessed the problems, went and got the parts, fixed both applicances in a matter of minutes. Save us quite a bit chunk of change from purchasing new ones! Thanks Bill

        Bill Klass wins
    By Klass Fan

    I looked through the Referral List for someone to help with a refrigerator that would not defrost. The reviews for Mr. Klass were all 5-star. I decided to risk it, now I'm a believer - he is a 5-star appliance pro. When I initially called, he returned my voicemail promptly, and was onsite within 24 hours. He diagnosed the problem and clearly explained it to me. I agreed to the work and he was finished within an hour. I was happy to pay for the repair. I am keeping his contact info and will call him for any future appliance repairs first!

        amazing person
    By Judy Bowers

    contacted Bill told him what the problem was with our dryer and he told me what was wrong with it on the phone. Gave us a choice to fix or buy new, gave me a price over the phone and I called him back to go ahead and repair. Sent up a time for the next day and of course it was not an easy job for him. He was determined to finish it today as I had to return to work tomorrow and it would be Monday before I would be here for him to finish and he did not want me to wait that long for my dryer. Bill went way above and beyond in customer service. I will call him again and already have called my friends and bragged about him. His pricing was very very reasonable and I can see why he gets so much praise from his customers.

        Great Service!
    By Jeff Cramer

    Water/Icemaker went out, called Bill at 0900, he arrived right in his window of 1300-1500. Explained the problem, had the part with him, was out the door in 30 minutes and charged a fair price. THANK YOU! Will definitely refer to friends!

        Excellent Service
    By Referral List User

    We have used Bill twice now. He provides info and options and a great price. My father-in-law was here the first time Bill came. My FIL now says that if he ever needs an appliance fixed he will call Bill. Bottom line, Bill WILL fix your appliance and WILL save you money and be on time.

        Thanks Bill
    By Bob

    Perferct gentleman, helped me over the phone.

    By Edward and Mary

    Received a call back very quickly and was guided through checking why our refrigerator stopped working. He called us back a second time to make sure that what we did was able to get the refrigerator running properly again. He saved us a service call and did not charge for the phone service. We will definitely call him again if and when we have a need for it.

        Refrigerator Repair
    By Paul Biniak

    As a person who likes to fix his own things, I called Appliance Service Pro to fix the ice maker on my 10yr old refrigerator. Not only did Bill Klaas return my phone call promptly, but called and showed up on time and was honest about what was going on with my refrigerator. I also liked that he was happy to explain what was wrong and the repair needed. He was able to fix it with parts on his truck and it was one of the best repair service experiences I have had for my home. I will definitely recommend Bill to people I know!

        Thanks Bill!
    By Tom

    Bill Klass of Appliance Service Pro, (on your referral list) rocks! I had a problem with my dryer. I was prepared to set up an appointment for Bill to repair it. His estimate was reasonable, but after describing the problem to him, he suggested that I might be able to save some money and fix it myself. I took his advice, made the repair and saved myself $100. When I offered to give him some money for his time on the phone, he declined. You don\'t find values like that often. Bill will be the first business I call in the future for appliance repairs.

        frig repair
    By gardell

    bill klaas I was very pleased with service. He was quick, friendly and very personable.

        Best service ever
    By Libby

    Our refrigerator was leaking water from the back. I hesitated to call for help because I didn't know who to trust. When I saw 89 positive reviews for Bill's appliance service, I decided to call him. I would never go to anyone else after dealing with Bill. He is professional, on time, courteous, fairly priced and goes above and beyond to resolve a problem. He will get my business if ever another issue comes up with an appliance!

        Super fast and Informative
    By Christopher Maestas

    Sent request on Sunday night, Bill was on the phone first thing Monday AM, he was out, figured out the problem and had it fixed by my 2nd cup of coffee on Monday. Reasonable price, and he gave me lots of information, and showed me some important stuff/tricks about our washer. Definitely found my appliance guy!

        TEN Stars!
    By Diane Floerchinger

    TEN stars: Bill is a one-of-a-kind service person. He is knowledgeable, friendly, honest, and straight forward. By engaging with you on the telephone and/or by email before the service visit, he is able to bring parts that may be needed for your model so that you don’t need to wait for repairs. After examining the appliance, he explains in simple terms exactly what the problem is, and he shows you what the problem is. When he presents your options, you are able to make an informed decision. He is organized, neat, and clean. He leaves an area exactly the way it was. It was snowy the day he serviced our freezer, and he actually brought shoes to change into so he would not track inside our home. (How many times have YOU had to clean up a repairman’s mess?) I repeat: TEN stars.

    By Elizabeth

    Thank you Bill - I will most definitely recommend you to anyone who will listen. My dryer is now working again - we spoke 3 times prior to you coming out so I would understand the potential work needed, parts, price, etc. (and you were on time!), You are professional, knowledgeable and reliable. Your integrity is very much appreciated. Thank you.

        Superb Customer Service!
    By Amy Monreal

    Worked very hard and very diligently to find the source of our clothes washer leak. Made every effort to reproduce the problem I had experienced earlier in the day. Unable to reproduce the leak he recommended I call a company that warranties LG washers to see if they might be able to reproduce the water leak. Bill was honest and advised that he did everything he could. He even expressed that he felt badly that we could not reproduce the problem. He must have worked on it for almost 1 hour and refused to accept any payment. We will definitely use Bill Klaas in the future for any repairs. Thank you Bill! If we figure out the problem, I will be sure to let you know what it was.

        Freezer Repair
    By Mel Snyder

    Fantastic! I made the call for repair and Bill diagonosed the exact problem over the phone. The freezer was only one year old and Billrecommended that I call GE to see if it was still under warranty. Bill saved us both time and money. GE repaired it and I strongly recommend that if a repair is needed call Bill first!

    By Dave

    We will defiantly recommend you to our neighbors and community. Bill made two visits in horrible wintery driving conditions on short notice. He was able to quickly diagnose the problem and provide the service needed to repair our refrigerator. His professionalism, knowledge and dependability are greatly appreciated. Customer service is a lost art these days and it’s nice to see that it still exists – Thank you Bill

        Excellent Service
    By GA

    Bill called me right back, was on time for his appointment and fixed my washing machine quickly. Bill explained every step and charged me a very reasonable rate!! I would highly recommend Appliance Service Pro. I called several other repair services and have not yet had a call back from any of them.

        Superb Service
    By Arnold Mondrow

    The service was timely and very professional with reasonable pricing. Would definitely recommend this company.

    By Annette

    Bill came out to a tenant property that I own. The refrigerator was not cold, but the freezer was. Within less than 5 minutes Bill determined my fan blade shimmed off the spindal, he snapped it back into place and said done. Although I wanted to replace the fan, Bill said I might not need to and why replace if it doesn't need it. The freeze and refrigerator are cold again and it didn't cost me and arm and a leg. I truly feel that this is the ONLY person I have ever dealt with that did not rip me off. He does an amazing job at a very reasonable price. I will definitely call him again with any appliance issues. You Rock Bill!!!

        Great/quick work
    By Todd Mikelevicius

    Bill came out the same day I called, fixed my dryer quickly and gave me a great deal on the service call! Highly recommended!

        Excellent service
    By Jim Judge

    responsive,prompt, fast and efficient. . everything you want in a service business/person

        Great Service on dishwasher repair
    By Robert Wordell

    Rod's Appliance Service was great. He showed us the book price and then gave us his price which was quite a bit lower. he also suggested we check retail prices. Rod was honest and punctual, very detailed in his explanations.

        Excellent Service, Happy Customer!
    By Pam

    It is nice to find someone who is honest, reliable and prompt. Bill fixed my dryer and gave me good advice on my fridge. I will definitely call Bill for future repairs.

        Fast, superior service
    By Glenn

    What a pro! Bill was friendly, prompt, and professional every step of the way with our dryer repair! Our go to guy for any appliance repair. FIVE STARS

        Fix my Refrigerator
    By Clifford D

    Bill was excellent came early then said on the phone that morning which I appreciate, very pleasant he explain what was wrong with the refrigerator told me coast before hand, he had go pick up a part. came back and repaired it. excellent service. Thanks, Clifford D Hawkins

        Amazing response and expertise
    By Donna Severs

    April 17 2014. I called them @11:30am. Rudy Garcia came @ 2pm and diagnosed the problem with my refrigerator. Unfortunately, it was the compressor so we are in search of a new refrigerator. He did not charge the full service charge. he was very polite and professional. I would definitely call him again!

        Knew his stuff and affordable
    By Charlie Johnson

    I found Appliance Service Pro to be on-time, affordable and gave me prompt service. Rudy knew his stuff, had the part in his van and most of all fixed by refrigerator in record time..... I would recommend this company to all my family and friends.

    By Kim

    Bill diagnosed my freezer and told me what to watch for to determine whether to fix or replace. Unfortunately I have to replace, but Bill will be my Go To Guy from now on. Knowledgeable & Honest!!!!

        It works!
    By Steve Thompson

    I used this referral list for the first time. IT WORKS! Bill is all the comments said he was. He was fast, courteous, friendly and told me exactly what the work would cost, and gave me his opinion and options. He is honest and I will definitely use him again if I need any other appliances fixed or checked out. Definitely deserves the 5 star rating. Thank you.

        The Best!
    By Desiree

    I called Bill twice before he ever came to our house and both times he helped me fix the problem over the phone - no charge! Finally, I had an unrelated issue, a bad igniter in our Jenn Air gas oven, and he arrived within an hour. He had the part with him and was able to fix it right away. He explained everything to me so I'd understand how it worked and was very professional and nice.

        My ice maker broke!
    By Jennie W.

    Tom, I want to tell you how great Bill Klaas at Appliance Service Pro is. My ice maker broke a few month ago, he repaired it. It broke again this week. He came out and replaced a different part. Two days later it once again wasn't working. The door dispenser apparently has to talk to the ice maker in the freezer section. He had to replace a part so they would talk to each other. Bill didn't charge me for the trip charge, nor did charge me the retail price of the part. I would recommend him to anyone to repair an appliance. He returns phone calls and show up for the appointment on time. He has a great sense of humor and is very pleasant to deal with. He takes great care not to make messes on the floor. Thank you for letting me find someone that I can trust off your referral list.

        Excellent Professional
    By Robert Ham

    I contacted Bill and anticipated needing his services. I had explained what I had attempted and he correctly diagnosed my issue and I was able to fix it myself. I will definitely use his services if the next issue is beyond my abilities. He sure seems like a great guy and that is in line with all the other comments!

        Superior Service
    By Denver

    We've used Bill's services over the last several years and his response has always been prompt and very professional,. He goes out of his way to solve a problem in the most economical means, even going so far as to refer us to someone else when the problem wasn't in his field of expertise. His honesty and customer service is beyond expectations! I would highly recommend him to anyone needing appliance repair!.

        Efficient, Effective, Honest
    By Carolyn Flanagan

    Our refrigerator door was not closing properly. We thought it was the seal. I called Bill at 5:00pm on a Thursday afternoon, he answered the call, set up an appointment for the next day, showed up early, diagnosed the problem (had to do with the latch, not the seal), fixed it, looked at a couple of other minor appliance issues for me, all within 30 minutes. Professional, knowledgeable, friendly, efficient, plus, very reasonable service fees. We will be keeping his number handy for the next time we need appliance repairs. Excellent service!

        Washer Repair
    By Paul Biniak

    Bill did a great job helping to repair our washer. I appreciate his honesty about what is needed and keeping timely appointments. Our issue was unusual but he found and fixed the problem with no complaints. I would highly recommend him to anyone I know which I normally would not do.

        Honest and professional
    By Jonathon

    Bill is just a great guy to deal with. He's very informative and helpful. He helped get our dishwasher back up and running the way it's supposed to! I will definitely call him again if I need a real repairman. Thanks a lot, Jonathon

        Bill Amazing Once Again!
    By Doris Hanavan

    We had to have our ice maker repaired a few years ago and Bill was our choice, amazing. This week we had to have the motor replaced on the frig and again, replied and scheduled quickly, and repaired the same day. Bill is the best!

        dryer repair
    By Melissa

    So happy to know I can call Bill with any future appliance repairs needed. Bill took care of my dryer issue with in a few hours of my original call to him. Prompt and fair. Thank you!

        Very helpful and knowledgeable
    By Dave K

    I called Bill and he returned my call within 20 minutes. Our top load washer was leaking and I was able to determine it was the pump. I asked Bill if he could come replace the pump and how much he would charge. We live in a canyon in the foothills that was outside of his coverage area and he said he was not sure who to recommend that would cover our area. He said he would be happy help me understand what I could do to replace the pump myself and without any hesitation he walked me through how to get the washer cover off, and remove the pump. I was able to get a pump the next business day and replace it and the washer is running again without any leaks! Thank you Bill so much for all of your help and without hesitation I would recommend his service to anyone in need of a honest reputable appliance repair person!

        Excellent service
    By pagtom4844

    Called Bill in the morning and he gave me a 2-hour window for that afternoon. He called 20 minutes prior to the appointed time and was at my front door on time. He was very friendly and explained every step of the repair work he was doing on my refrigerator. Will definitely call him for all of our appliance needs in the future. Pros:Very efficient and cost seemed most reasonable. Date Added: Jun 15, 2010

        Excellent Service, Happy Customer!
    By Pam from Aurora, CO

    It is nice to find someone who is honest, reliable and prompt. Bill fixed my dryer and gave me good advice on my fridge. I will definitely call Bill for future repairs.

        Fast, superior service
    By Glenn from Denver, CO

    What a pro! Bill was friendly, prompt, and professional every step of the way with our dryer repair! Our go to guy for any appliance repair. FIVE STARS


    State:    CO
    Zip:    80014