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Brothers Plumbing,
Heating & Electric

At Brothers Plumbing, Heating & Electric, our mission is to provide prompt, professional, quality plumbing, heating & electrical services to our customers in the Denver Metro Area; and to build a reputation as being honest and committed to customer satisfaction. Brothers Plumbing, Heating & Electric aspires to be the best, satisfying our customers with the efficiency and effectiveness of our work and services while offering them high quality & value!

Brothers Plumbing, Heating & Electric wants your experience with our company to be outstanding from the moment you call to the time our technician leaves your home. We want your experience with our company to leave you with a smile on your face every time!

-No Overtime Charges, 7 Days a week, 7am -10pm
-2 Hour Appointment Windows
-Technician Seal of Safety
-Warehouse on Wheels
-Precise Price approved by you before we start the work
-Licensed and Insured
-100% Satisfaction GuaranteedBBBaccredited_business

 

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Reviews

    Incompetent schedulers, poor business planning
By Rob

My Eternal water heater went out.... so I called Brother's. I chose to do so based on the Referral list and all their advertising on KHOW. I explained the situation fully... i have a tankless water heater, 8 yrs old, etc. When they didn't show up the next day in the scheduled window, I called to see what was up. They blamed it on their software and said they could still get someone out by 3p. I asked if they'd be able to install that day and when I mentioned a tankless water heater, they said they had no record of me having/wanting a tankless system and that they didn't have anybody who could do that type of install available today. Apparently, they only plumbers they had available today could only do standard (tank) water heaters. They dropped the ball 3 different ways: 1. No show, blame it on software scheduling problem. 2. No/poor records of my initial call. They should've known I was interested in tankless water heaters after my first call. 3. Poor planning/Poor service. They didn't have anyone available who could do a tankless install? Seriously? It's 2016... a LOT of people prefer tankless these days. I chose to go with someone else. I hope you do, too.

    Brothers Plumbing
By Mark

I called these folks to get a ball park figure for very specific work...understanding that no price is firm until their guy is on-site and can actually evaluate the job. I needed to know a ball park figure for running a snake through a main line sewer that is extra long (200 feet) and has three clean out points. They refused to tell me their pricing up front which seems shady to me...they said no one in their office has the prices...which is a bold faced lie.

    Fast, professional, courteous and efficient!
By AMD08

Brothers example is what every service organization should strive for!

   
By MJ Lane

Although expensive, they were every good and I've had them back, twice! And, I'll use 'em again - ah! the joys of home ownership.

    Restitution for past repair
By Stan Austin

Nearly three years ago Brother's Plumbing replaced an underground sprinkler valve. After the warranty expired the pipe near the valve leaked and it appeared the pipe might have been damaged at the time of the prior repair but I could not prove that. I sent a letter and pictures to Brother's and then spoke with president Marvin Kansteiner. He was gracious enough to make an offer of a voucher for future work even though it could not be proven that Brother's was responsible for the leaking pipe and the warranty was past due. I believe this is a company that deserves to be considered when you need work done at your home or business.

    He worked within my budget
By Joseph

Brothers Plumbing did a great job fixing the plumbing around my house. Gary was the technician and not only did he work quickly and efficiently he worked within my budget and still got everything I needed done. I would recommend them to everyone.

    We were treated with kindness & respect!
By Brazdaron

We have used you guys for 5 years now and everytime we call you, from the moment someone picks up the phone to schedule our appointment, to the time that someone calls back to check on the work, we are treated with kindness and respect. We always know that we will not be taken advantage of and that every person who comes to our home will be qualified and

    A Job Well Done...
By lisafix

My heartfelt thanks for a job well done. I sincerely appreciated the timely service, cleanliness and overall quality of work.” Best Regards, Lisa D. Fix Pros:Great service!

    Prompt Service
By Safish

People answering phone were great and very helpful, prompt service, Scott the technician was outstanding!

    Came out save day - great customer service
By Cheryl

I purchased a new water heater from another dealer 5 months ago, and it was defective. The original contractor arrived at my home and diagnosed the problem, but was unable to replace the water heater due to Rheem's warranty regulations. The technicians at Brothers are Rheem certified and even though they did not originally install the water heater, they came out on a Friday afternoon, drove to the purchase location (even though it wasn't a Brothers purchase), picked up another water heater, and completed the installation so my family could have hot water in time for the weekend. I plan on telling all of my friend's about their exceptional customer service. Pros:Friendly, prompt response time, knowledgable

    A/C is not working
By SHolland

When the A/C is not working, tempers are under the surface and irritability is high, so what a pleasant surprise to actually have a pleasant experience with Dara.

    ...listened well to us and our needs!
By JerryY

We felt Brothers listened well to us and our needs. Impressed by follow-up call and the fact that Joe was aware of our interest in tankless water heaters a fact I shared with the person handling our call- nice communication!

    Wow!
By jhecock

Wow! Incredible customer service and courteous technician!

    Brothers Rocks!
By Jonesg

I came home after a long day at work, only to find that I had water leaking from my kitchen ceiling and pooling on my 100 year old wood floors! Needless to say, I was devastated. Brother’s was the only plumbing company I could find to come after hours without charging a mint. Charles the technician was speedy in his arrival and thank goodness for that! He thoroughly investigated the problem. Although he had to open my ceiling, he made as small of a hole as possible, which I greatly appreciated. Charles was super friendly! I can’t thank Brothers enough for making a terrible situation, a lot easier to deal with!

    Beyond Call of Duty!
By RocksCliffBO

The technician went above and beyond call of duty!

    Extremely satisfied with the results!
By smillercolo

Our technician was very courteous and professional. He did a thorough inspection and quickly diagnosed the problem. We were extremely satisfied with the results.

    Respectful technicians
By LBcatsdogs

Your company hires the most competent, respectful technicians. I’ve asked them all if they like working for Bros. Plumbing- they’ve all said they love it!

    Did a great job!
By congonzo

Ken was very nice and neat. He cleaned and took all trash and used shoe covers. Did a very good job.

    Thank you for the great service!
By marathonrun22

Thank you for the great service. We will be calling only Brothers Plumbing and Heating from now on! You were great!

    Knowledgeable installers for my new A/C!
By rothensal

Unusual and great to get a person on the phone immediately, a tech out that day, and very knowledgeable installers for my new A/C the next day. So quiet and cool in here :)

    Beyond Call of Duty!
By RocksCliffBO

The technician went above and beyond call of duty!

    Respectful technicians
By LBcatsdogs

Your company hires the most competent, respectful technicians. I’ve asked them all if they like working for Bros. Plumbing- the they love it!

    Extremely satisfied with the results!
By smillercolo

Our technician was very courteous and professional. He did a thorough inspection and quickly diagnosed the problem. We were extremely satisfied with the results.

    VEry smart and knowledgeable!
By ****

Robert was great. He helped me with my list of plumbing issues and did such a wonderful job. I wish he could be my personal handy-man. Very smart and knowledgeable.

    Great job!
By SherriThorn

Robert and Jim were extremely helpful, informative and courteous. They took on a very messy job and completed it with no extra mess in our home. They kept us informed on every step of the process. Great job!

    Love your company!
By MadNewsom

Love your company!

    Professional and meticulous technician
By MadKellow80

Scott was a perfect example of a professional and meticulous technician. He knew exactly where the problem was and fixed it without wasting anytime.

    Kind & Professional
By BBharmon

Robert was kind and professional great attributes in a plumber

    How may I make you smile.
By SBBlack

I like “how may I make you smile.” And the way you really cared about my situation. Scott was super nice.

    Friendly & Informative
By OliPowling

Very friendly and easy to work with. Very informative, and made us feel comfortable with all the work done, and the decisions we had to make.

    ...May have saved our lives!
By BernalShe

The crew was awesome and may have saved our lives. They found gas and carbon leaks in the house from old fumes and other problems, such as electrical in very hazard areas in the house. Keep up the good work. I just recommend this company to all our relatives and friends. Thank you for 100%, courtesy and caring.

    Would Highly Recommend!
By JTurnerHR

Very friendly and professional technician. Would highly recommend both Brother’s Plumbing and Sam the technician to others.

    Thank U guys for all of your great services
By MonicaL5280

Thank U guys for all of your great services. We are looking forward to call you guys for future services. Tx!!

    OnStar
By Andy Kim

Great service and work completed within 3 hours of first phone call.

    Always professional and nice
By James Kim

Always professional and nice. Customer service goes a long way toward bringing my business back.

    Prompt, professional
By Rene Hire

Prompt, professional and returned 2 times to get the job done correctly- this surprised and pleased us- we will definitely call again. Thank you.

    Great Work!
By Jerry Yantz

Joel did great work! Hoping to work with him again on future projects!

    knowledgable
By Robert Posell

This is teh second time we have used Brothers and both times the technician was pleasant, courteous and knowledgable. Thank you.

    Very Courteous
By Nikki Salomon

Dan, the technician, was very courteous, professional and informative. His helpful hints and advice help. Thanks Dan!

    Very impressed!
By Jeff Jones

Very impressed! Sam is OUTSTANDING! I plan on asking for him whenever I need your company's services.

    inexpensive!
By Matty Fariongton

Scott W. Showed up on time was courteous and confident. Finished a job this homeowner tried to to do myself but when it still leaked lost my confidence to continue. Connection just needed to be tightened further and Scott did just that, quickly,cleanly and most importantly, inexpensively (trip charge only!). I will definitely be calling Brothers Plumbing for any future plumbing needs. Thank You. Star OnStar OnStar OnStar OnStar On Always professional Sharon Kimmy from Aurora, CO Always professional and nice. Customer service goes a long way toward bringing my business back.

    Fast, courteous tech wasn’t pushy,
By Elizabeth Gilkey

Fast, courteous tech wasn’t pushy, very good presentation of solutions to our problem. Would definitely call again. Thanks for the fast service!

    Service and personnel were great.
By Jann Grainger

Have used you at my rental for furnace issue. Service and personnel were great.

    Service and personnel were great.
By Jann Grainger

Have used you at my rental for furnace issue. Service and personnel were great.

    Great Service, Super Technician
By Greg Moore

Dana came, Dana conquered..Nice guy, quick and competent repair - especially the mess he had to work in. Brothers will be one of the bidders on a future system. Star OnStar OnStar OnStar OnStar On Service and personnel were great. Jann Grainger from Thornton, CO Have used you at my rental for furnace issue. Service and personnel were great.

    Much appreciated!
By Ken Hodges

Thanks for the quick response. Turned out to be a small issue, but you were quick to fix and didn't take advantage. Much appreciated!

    We would call again
By Stevie Miller

Jesse was personable and easy to communicate with. We would call again for any issues and maintenance.

   
By Nate

I called plumbline to get a quote because their website said they have honest upfront pricing, only to find out that they wouldn't give me a quote up front. I hung up and called Brother's who not only gave me upfront pricing but also gave me a deal on additional services. They also scheduled on the weekend with 3 days notice and there is no additional charge.

    Fast & Convenient
By Eli

We called on a Sunday evening to set up an appointment and Brothers was able to get somebody out the next day. Pay by the job, not by the hour. Joe was professional and helpful, and best of all their price was half what we'd been quoted by another company. Re: Fast & Convenient Thank you for writing about your positive experience with Brothers! We appreciate the feedback! I'm glad we were able to get you taken care of. Please let us know if there is ever anything we can do for you again in the future. We appreciate your business!

    Extremely Satisfied
By Karen Collins

Justin N was friendly, efficient, knowledgeable, and polite! We would definitely do business with him again!

   
By Julie

Jimmy is very helpful, fair, efficient, friendly and patient. We had our plumbing needs taken care of with advice for future fixes that that our home desperately needs.

    

PHOTOS

CONTACT INFO

Address:    12249 Pennsylvania St.
City:    Thorton
State:    CO
Zip:    80241
Phone:    (303) 468-2273

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