WOW! We gathered information about shower/tub remodels at the 2017 Home and Garden Show two weeks ago and we already have a nice new, clean shower, tub, and walls in the condo that we rent to our son. We interviewed two companies. The first company had a very polished presentation, but we went with Mr. Dino's Bath. Peter, the owner, came out to do the estimate. He was helpful and presented his company's product simply and clearly. Their process is the same as the first company's (removing everything down to the studs), they use similar materials, they had an immediate opening, the estimate came in quite a bit less, plus, they boast a 50-year warranty on labor and materials. The installer, Tom, has been with the company for a number of years. He was very personable, skilled, and communicated with me throughout the entire process. He had good recommendations for where the accessories (shower caddy, soap dish, and grab bar) should go. He was precise, so everything was lined up and measured carefully. He did an AMAZING job. I couldn't be happier and I am a VERY picky person!
Mr. Dino's Bath
The workmanship by both Michael and Andy was above and beyond my expectations. I had both of my bathrooms updated and they look amazing. Neighbors were so anxious to see it when it was completed and had wonderful comments. Thanks for a job done on time, in budget and added to the value of my home.
Terrible workmanship, and even worse customer service from the owner
My experience with Mr. Dino's started off well with the salesman Trent, and then went downhill quickly. In short....TERRIBLE. The job was supposed to take a week to a week and a half, and took 6 weeks to have a functional shower. The wrong glass was installed, in addition to the wrong door being delivered. This caused a two week delay to start. I heard nothing from the owner, Pete, despite my repeated calls. The workmen themselves apologized. When I finally spoke to the owner, he threw the glass company under the bus and blamed it all on them. I pointed out that he chooses to work with them, so he is the face of who he chooses. In addition to the glass, the workman broke the grout around the tile in the bathroom two different times causing tiles to be loose. They then blamed that on me saying my tile was hollow. I said, if you'd told me that before you broke it, I probably would have hired you to fix it. Then, when the glass was finally installed, they did a horrible job leaving gaps in the rubber and using clear silicone to fill gaps. The rubber liner was also nicked in and grooved in several places; it was clear they didn't have the right tools. Even though I asked 3 times for gaps in the caulk to be fixed, they left on 3 different occasions without fixing this. A part of the Delta faucet that shows hot/cold was peeled back on install, and then the drain didn't drain. The drain cleaner pulled out workman's cloths and construction gunk, and asked who did the job as that should NEVER happen. The owner, Pete, said his workers didn't use cloths like that. I'd had no issues with that drain prior to the work being done. I asked twice for refunds which Pete begrudgingly agreed to. He provided horrible customer service. At every turn not owning up to the issues, blaming me, or blaming his workers and vendors. There is permanent damage to the shower wall, still grooves in the rubber glass liner, and in the end I received approximately 12% off and did make them fix the tile both times. When I talked to Pete about the grout being fixed the second time he said I wouldn't be happy because they couldn't match the grout. I told him that they'd matched the grout the first time they fixed the tile. He asked where I got the grout. I told him his worker did. He asked me where HIS worker got the grout. I let him know I had no idea, why didn't he ask his own worker. Further, communication was non existent. Pete would tell me that his workers may or may not show up at a certain time, and then no one would confirm. I had to call every time to find out if and when they were coming when they knew I worked full-time and had a guard dog in the home. The last visit Pete said he'd tentatively schedule me for 9am on a day, but no guarantees, he'd follow up and confirm. No confirmation and I got a knock on the door at 8:30am. Another time, a worker was here to fix all the issues, which only part of were complete and left my house without speaking to me. I called Pete immediately and he said, oh, they can be back another day, what works for you. I said today works, the day I scheduled for you to have all the issues completed. The worker came back about 3 hours later. Pete blamed the worker. In the end, I had to schedule 8 different days for work to be done on this job. I would obviously not recommend this company.
The owner Pete came to give me an estimate and was very knowledgeable. The installer Ben did a great job. Our bath went from an embarrassment to one that we are proud to show our guest. Great product, great installation and great service. Thanks
We love the new walk-in shower installed by Mr Dino's. It was beautiful and elegant and they even went the extra mile to add some special features to our unique bathroom structure to make it look great! The owner Pete was such a nice person and fun to work with. They accommodated to our tight timeline , started the job within a couple days and was able to get it done in less than 3 days. I would recommend it to anybody who would like a beautiful bathroom.
We made the decision to remodel our Master Bath and Guest Bath. The process was very customer-oriented. When we requested a quote for the project, we appreciated Trent not putting on a sales presentation. He quickly provided us with the quote to complete this project. Pete, the owner, quickly followed up with any questions we had about the project. We were amazed that there was one person who would work on this project. Chris is top-notch with his craft and is so professional. You can see Chris truly cares about the product of his work with his organization skills and attention to detail. The transformation for both bathrooms is amazing. Thank you Mr. Dino's Bath!
My wife and I recently had our shower stall replaced per Mr. Dino's Baths. As a retired manager, working with construction crews I couldn't have been more happy with the workmanship, the quality of work provided and the attitudes of Mr. Dino's crew. I was always kept aware of the procedure and everything promised was provided in a very professional manner. I would highly recommend Mr. Dino's Bath to anyone looking to have their bathroom go through an overall. I was especially satisfied with Mr. Dino's high quality personnel who was referred to as "Ben". Ben was always punctual and would let me know about any issues that he was encountering. I was even visited by the owner approximately 3/4 the way through the project and I was extremely satisfied with the experience. Thank you.
After 35 years, our main tub/shower combo was overdue for replacement. We contacted three different companies for estimates and were surprised at the cost differences, quality of product and detail of work each offered. We decided to go with Mr. Dino’s as they presented a complete project at a better price than the others. We signed a contract with Pete the owner and within 2 days the work began. Tom our project manager was professional, courteous and demonstrated a high degree of knowledge in what he was doing. Day 1 after removing the old tub and walls, Tom found the vapor barrier and insulation behind the wall had fallen and needed to be replaced. He showed us the issue and corrected it before moving forward with his work. The whole project included a complete removal of the old tub, cement board and drywall behind the old shower. The new wall boards were put in and the new shower system and tub were installed. The plumbing inside the walls was updated and new fixtures were installed. This was all completed in two days, on-time, on budget and exceeded expectations. We now have a beautiful new shower and tub and honestly could not be happier. Thank you to Pete, Tom and Mr. Dino's for their professionalism, honesty and quality.
Had just purchased an older model home and was looking to remodel one of our bathrooms. Trent came to our house and took his time in explaining the details of the job, the variety of styles we could choose, and at a price within our budget. Pete called to set things up and Tom came out for the installation. He did an excellent job and was very detail-oriented. Would definitely recommend. Looking forward to using them for our next bathroom.
We recently contacted Pete to remodel our master bathroom. He and his crew had helped us before on our condo in Denver and did an absolutely amazing job back then. This job was different. It involved tear out of our old shower and installation of a new one, in addition to a lot of tile work. Unfortunately we are not as pleased with this job as we were with the condo. Part of the tile work involved mosaic tiles. Some of the tiles that were put up are missing pieces and some are sticking out away from the wall because they were not put up properly. Also, somehow during the remodel the door frame to the water closet area got cracked and twisted so now our door will not shut at all. We contacted Pete about the door not closing this past Saturday and someone is supposed to come out and fix the door but no one has yet. I don't think we will be using Mr. Dino's Baths again.
We hired Pete and Mr. Dino's to replace the tub with a shower at my mother in laws home. We met with Pete and he was very helpful and guided us through the design process. After meeting with Pete, we decided to have his company perform the work. The installer showed up on time and completed the work in about 3 days. From start to finish EVERYTHING about Mr. Dino's is professional and honest! I have been in the commercial kitchen business for 30 years and understand the amount of dedication and work it takes to perform an installation like this. The final fit, finish and seal work is that of a proud craftsman! His installers obviously take pride in the finished product. I would highly recommend Mr. Dino's to anyone thinking about upgrading their bathroom!