Hi Don: Thanks again for your wonderful donation of electrical work for the Pierre family! Rebuilding Together provides home repairs and home rehabilitation services for low income elderly and disabled people and their families. All of our work is provided at no-cost, so that seniors and people living with disabilities can remain in their own homes and age-in-place with increased independence and dignity. Attached is a brief overview of Rebuilding Together Metro Denver. Over the last 10 years we have served nearly 1,000 elderly and disabled people with free home repair services under our founding motto “neighbors helping neighbors”. I look forward to meeting you and talking about how we can work together to make a difference in our community!
Piper Electric came to my home to install the electrical wiring necessary to connect my hot tub. In the 14 years I have lived in Colorado Springs, I have never had a more satisfying experience with any contractor I have hired. They were on time, personal, professional, and completed the project on schedule and as promised. I now have "big bubbles and no troubles" I would recommend this company to anyone. Pros:Professional, personable, affordable, Awesome Cons:None
Needed the help.
I called for help with some electrical issues that surfaced at a new house that we had purchased (built in 1994). Rich Garcia was dispatched out and was very helpful, professional, and knowledgeable. Requesting Rich by name will bring you an excellent electrician that doesn’t waste time, and meets the needs that you put forth. Pros:Very professional, very knowledgeable, and experienced. My family and I actually feel safer knowing that Rich did a great job and found potential fire hazards. Cons:We had to wait a day to get a dispatch out to the house. The price wasn’t too cheap, but well worth the price.
They were on time, thorough, professional and courteous, and I would recommend this comapany to a friend. The expereience was excellent.
The rep was very polite,helpful and explaineds the situation in detail, and I would recommend them to anyone.
They came out and fixed our control box, cunducted an assesment and replaced indoor outlets after finding the problem with those outlets, they were Prompt,and very knowlegeable.I would recommend them to anyone.
BBB TORCH AWARD WINNER
Today, at the Hyatt Regency Convention Center Hotel in Denver, the BBB Serving Denver/Boulder announced the winners of its eighth annual Torch Awards for Marketplace Trust. Each organization went through a meticulous application process to illustrate its commitment to ethics and community leadership. The winners were each closely evaluated and chosen by an independent panel of judges. The judges looked at each applicant’s ethical standards and practices, long-standing reputation, marketing, advertising, management practices and training programs through an “above-and-beyond” microscope. The large business category winner is Piper Electric Company. They are a team oriented, learning organization. Their commitment to employee growth and training provide a high level of expertise and service for clients. Accepting the award, vice president Paul Miller said, “We worked really hard for this and this is a true honor…everybody in here is a winner today!” These organizations were honored with the Torch Award at a luncheon ceremony in front of an audience of approximately 370 fellow business and nonprofit colleagues
He (Rich) did a great job within the time specified and at a reasonable rate. I will use this company again in the future.
An excellent company that wants my businees.
Now I know why this company is recommended. Right from the first phone call, Piper was open with their fees, and even recommended that maybe I should start calling more local businesses, due to trip charges. I started that, and the local businesses didn't even return my call - that's strange because most people complain that business is slow. Keep in mind that I didn't dispute or complain about Piper's fees, I understand trip charges, etc. Before I tried another local business, Piper called back and worked up a price for me, which made the fees more affordable for me. Once the electrician arrived, he was professional, explained everything he was doing, and explained everything that would be needed to fix the problem, while doing a temporary fix so that I would have power until the underground line can be repaired. An excellent company that wants my businees, and worked with me to make sure that they wanted my business. The best part is, I didn't tell Piper you recommended them to me, so that shows me they weren't just kissing up. Thanks for recommending them to me.
I was recommended by a neighbor to use this company and I was very impressed with how professional they were.
The experience with this company was excellent,there response was quick, and the techs were very knowledgeable, and the problem was solved very quickly.
Arrived on time
Haden did an excellent job. He arrived on time, explained the work to be done, and made sure that everything was completed to my satisfaction. Haden is a model employee.
Rich was very thorough. I was appreciative of how quickly he arrived to provide the needed service.
Great response time.
Great response time and Rich is terrific. I also love that there is no minimum time charge. Highly recommend this company.
Professional, friendly, informative. I was very pleased.
Prices were fair.
Rich was efficient and prices were fair.
Dave was efficient, helpful and friendly. I would have him back.
Integrity of our systems
I am writing this letter to commend you on your excellent staff and great “Team Players”. Your team understands the nature of our business and how critical it is to maintain the integrity of our systems. Your team has gone over and beyond on numerous occasions making sure my facility stayed up and running by working on planned projects during very tight windows of opportunity and responding to emergency needs quickly and professionally. We thank you for consistently doing such an outstanding and professional job both on site as well as in planning meetings for new construction projects. –
Honesty of your technician
The honesty of your technician saved me from a disaster. Another company tried to highjack me. I’m a 61 year old widow.
Haden came to the site promptly, worked quickly and I was very satisfied with his work.
David did an outstanding job of trouble shooting and correcting an electrical problem with my motorhome. He was professional, pleasant and thorough. I will request David if I ever need electrical help!
Project at our facility.
I recently had the privilege of working with a crew from Piper during a recent installation project at our facility. I want to tell you it was nothing but an ultimate privilege to work with such a fine crew representing your company. The professionalism, in which they represented Piper as well as being courteous, informative, kind in nature, and hard-working, was so appreciated and highly respected. Their work ethic was admirable, as well as their patience during my never-ending questions about the system and the operation of same. It was an honor to work with these employees of Piper Electric.
The job went flawlessly.
I want to thank you and all the personnel involved with your company. Over the past years we have called on Piper Electric, not only for day to day electrical work that our staff cannot handle, but also for extensive summer project work. We have had projects that took complex planning and timing and the work went flawlessly. All of the technicians were great to work with. They were knowledgeable and productive. They went beyond their scope to accommodate us. It seems that every employee you send to us is top quality. Someone at Piper has a talent for hiring quality employees. I also want to make special mention of Mike. Mike is extremely professional, taking care of all of our needs and inquiries quickly and accurately. He is a pleasure to work with.
Haden spent one and a half days in my house fixing problems caused by someone else, and installing new exterior and interior lighting. Haden was prompt, professional, and he has outstanding knowledge regarding electrical problems. He was very nice.
Recently I had to replace my home evaporator cooler which required a complete electric wiring job. Piper Electric was recommended to me. The technician, arrived on time, was respectful of his surroundings, and was accommodating to answer all the questions that I had. He explained what he was doing while I sat watching him and he cleaned up when he was finished. I was very pleased with the work Piper Electric did for me and would recommend them in the future.
I’m writing to let you know the appreciation I have for Piper Electric. Piper has worked with us on many projects through the years, and has always provided us with quality work and an outstanding effort in assuring that the work they provide meets our needs. It is extremely rewarding to work with the folks at Piper knowing that they truly care about the success of our business. I am very pleased with the response available from Piper when we have a facilities problem that needs electrical attention. It is very reassuring that Piper has staff members that have become quite familiar with the electrical installations at our facility. This allows me to utilize their expertise for quick estimates, and to trust their judgment when quoting project work. Mike has been wonderful to work with.
Because of your professionalism, conscientiousness, and dedication to your business and customers, I shall continue to call on Piper Electric, and recommend Piper to others.
Service and support.
I want to put into writing some thoughts I have about the fine service and support we have received from Piper Electric. When I assumed maintenance responsibilities at our facility, things were pretty much in a mess with the electrical distribution system in the building. We had numerous code violations throughout the building. Everything that could have been done wrong, was. Our relationship with Piper started with Paul and Haden. When I had a problem with the electrical system here, I would call Paul and he would work to get Haden out here. Haden was pivotal to us at the outset. They worked hard to solve our problems and I soon realized that Piper had my best interest uppermost in their approach to our problems. We have been making steady, sure progress ever since. Your company is constantly suggesting ways for us to reduce our total costs. Most important to me is having the full resources of Piper Electric available to me. From problem evaluation to completed project, I know that Piper will perform for me like they are part of my business. I feel we have a true partnership. From the time I pick up the phone until my problem is resolved, I never feel like I am alone with my difficulties. Even the people in the office take my problem to heart, and earnestly want to help me move forward. Thank you to Randy, Paul, Haden, Brian and everyone at Piper.
They did a great job!
We had Mike out to the house today to do some work and I just wanted to let you know that he did a great job and was really a pleasure to work with. We have some follow-up work to schedule and I look forward to having him back.
Upgrading the service.
Piper recently did some electrical work on our older home, including upgrading the and adding some new circuits. I want to thank you for a wonderful job done. We are very happy with the work, and the pricing was very competitive. Mostly, I would like to mention the excellent service provided by the team leader, Joel. He was professional, polite and intelligent, and took the time to walk with me through the house before submitting the initial bid and discussing all of the issues in detail. He wasn’t condescending, and was very clear without being either overly technical, or overly simplifying in his explanations. Joel did not push or try to sell us on anything. I noticed this right away in comparison to another company we also had do a bid. After the work was done, the city inspector was likewise complimentary of Piper, saying “they have worked hard to earn their good reputation.” You have an asset in Joel and I’m certain that is indicative of others at your company.
We commend you.
We were surprised and pleased with the quick and thorough service we received from Piper Electric late on a Friday afternoon. We called another company first and were told they do not give weekend service unless it is an emergency. To us, our problem felt like an emergency. My husband called Piper. Enter your dispatcher, Marco, who my husband said talked with him like he was the most important call he received all day! Marco called us back in about three minutes and said that he could have a truck at our kids’ home in about twenty minutes. Within that twenty minutes, Dan walked through the door. I could not explain to Dan what the problem was and that he would have to wait until my husband arrived. Dan was very patient. He had to move a lot of stuff out of his way in order to access the area he needed to work on. We didn’t know what the service would cost, but were very pleased when Dan gave us the bill for services. Just wanted to let you know how glad we are that we stumbled across your company. We commend you for having the good sense to hire folks like Marco and Dan, both with such good attitudes toward customer service – especially on a Friday afternoon!
Express my thanks.
I want to express my thanks and my complete customer satisfaction for the work completed at my house. Randy is an absolute star and was integral in helping me manage and organize the project. This guy is extremely conscientious! He was always there on time, did exactly what he said he would do, and made some great suggestions. He went above and beyond the call of duty for us. Working with him was the best experience I had with all the subs who worked on my project. He had some wonderful helpers! Mike, Floyd, Haden, and Louis were great to work with, and I am grateful to Piper Electric for allowing these guys to help me with my project.
Beyond the call of duty.
This is to compliment your company on all the electricians you have working on our facility. All the men were eminently polite and very helpful in every way. Jerry and Matt did many things to help me that I considered beyond the call of duty. I admit that I was dreading this project, but your electricians made it surprisingly easier for me. I am an older lady living alone so this is especially important to me. You are fortunate to have such men on your team.
I called to see if someone could come out to take a look at our panels not knowing anything about it! and instead of coming out anyway and charging us, whoever I talked to worked with me over the phone on how to inspect it and save me money! AMAZING customer service.
Cooperative and helpful.
I would like to thank you for the exceptional job being done at my house. You and Chris were very cooperative and helpful in making this electrical project work. It’s been a rather painless process getting the work done right and I really do appreciate that. Chris really knows what he is doing.
The best news I have to report about renovating my 1929 home is working with Piper Electric. Paul has gone out of his way to make sure the electrical part of this project is top notch. Daryl did an outstanding job and went beyond the call setting up lights for a tile installer. Marco offered great insight on where to add lights and what would work best for each room You have a wonderful team of good people who know how to communicate and make the customer feel valued.