Pro Auto Care
January 27th my wife take our 2002 suburban for wheel alignment and tire rotation. One week later she start hearing brake noise. I did pull the tires off and sure enough our rear brake pads were worn down. One of them to the metal. I understand that we did not take the car there for brake job but any mechanic would check the brakes when they do the tire rotation and recommend replacement. At least that is my opinion. Also at the same time when we did the wheel alignment the mechanic found leak from our left front axle. He told my wife that is not bad and nothing to worry about at this time. Well ...I checked on it myself (as I worry about oil leaks from a car) and the leak is not small at all. Not horrible but it will need to be addressed soon. So I did replaced the brake pads and I will work on the front axle seal replacement very soon. We used this shop before and this is our first issue. Take this review for what it is. They are good shop but are they really taking pride in there work? I thought so after hearing Alan Romas on Tom Martino show.
I TOOK MY TRUCK IN FOR A CLUTCH TO A DIFFERENT COMPANY. COME TO FIND OUT THAT PRO AUTO INSTALLED A SPEEDOMETER CABLE INCORRECTLY. THIS IS A REPAIR THAT SHOULD HAVE LASTED MUCH LONGER THAN 7500 MILES. WHEN I CALLED PRO AUTO AND QUESTIONED TODD ABOUT THIS ALL HE COULD SAY IS "YOU SHOULD HAVE COME TO US FOR THE CLUTCH REPAIR" I FINALLY WAS ABLE TO GET HIM TO CALL THE OTHER COMPANY AND HE WAS RUDE AND ARROGANT TO THE SERVICE TECH AND RUDE TO ME. IN THE PAST THEY HAVE NOT HAD GOOD CUSTOMER SERVICE AND THAT'S WHY I WENT TO THE DIFFERENT COMPANY. ARROGANCE IS THEIR STRONG SUIT FOR SURE. WHEN SOMETHING IS WRONG IS WHERE YOU SEE THE TRUE COLOR OF THEIR CUSTOMER SERVICE. NEVER GIVE THESE PEOPLE YOUR BUSINESS!
I Love Pro Auto Care!
I have been taking my car to Pro Auto Care for 10+ years, and could not provide a higher recommendation for vehicle service. The staff is courteous, professional, and, most importantly, HONEST. The facility is conveniently located, and although it is a bit of a drive for me, I wouldn't consider taking my car anywhere else. I have recommended friends and family (including my Grandmother!), and will continue to do so. Top-notch! A+++ Pros:Wonderful staff, convenient location, coupons, complimentary loaner car/rental Cons:none!
My oil change was quick and the service was professional Pros:close to 1 -25 Cons:none
First impression was good
Nice clean shop with attention to customer service at the counter.
Pro Auto Care in Littleton just opened up for business near our office. We took one of our field vehicles over for maintenance and we couldn't have been more pleased with the service that Pro Auto Care provided. The service manager (David Ferguson) was very nice and explained all the maintenance issues that our vehicle had, so it was very clear to us of what maintenance items needed to be fixed now and some that may become an issue later on. We were able to get our vehicle back in tip-top shape in a very reasonable time frame. Most of our employees now plan on using Pro Auto Care for their own personal vehicles.
Pro Auto's the best!
We've been taking our Honda's to Pro Auto Care pretty much since they opened. The people are wonderful, the service is great, the cost is competitive and Al has taken care to hire only the best mechanics certified by the Manufacturers for each kind of car they service. Pros:Friendly, competent, competitive, convenient. Date Added: Feb 12, 2010
Have been using them for many, many years and had excellent service
Highly recommend them.
My Husband brought my Honda in on February 11 to check the brakes. The rear brakes were replaced along with the ball joints and since I was due for my 75,000 mile check-up, that was done as well. Pro Auto Care kept us completely informed of what s required and the cost ever step of the way. They were professional, knowledgeable and courteous. I highly recommend them.
The manager and employees were great. Thorough service and quick to give an oil change.
My sister told me about these guys at Pro Auto 18 years ago when her son was born. I didn't have a Honda or Acura at the time. But when I bought my Toyota 4 runner they started working on Toyota's and other foreign cars. It's the best decision I ever made. My Toyota was always well taken care of by Pro Auto. Manny is always very helpful and very pleasant to work with. Now I have a Mitsubishi and Pro Auto is the only place I take it to. Pros:Pro Auto uses no after market parts which match my engine perfectly. They are very informative and honest with their suggestions. Cons:I have no complaints
First time customer-very pleased!
I was very pleased with the service that Pro Auto Care gave my Subaru. They were knowledgeable curtious, professional, clean and prompt.
I initially came to Pro AutoCare on Church Ave because of a 15% discount given to Arapahoe Community College staff. I am a repeated customer due the courtesy of service writer, Dave. The shop has completed work to my satisfaction and I have not had any need for them to redo any previous work. They got it right the first time. Pros:Professional certified technicians. Discounts. Accurate evaluation of repair needs. Cons:N/A
We know Brian and trust him with 2 of our cars. The work is always right and at a great price. You never get WELL you also need... like the feeling your wallet is opened to them. They tell you what is wrong, how they will fix it and the price. They do honest work. Pros:EVERYTHING PRO!!! Cons:NONE
I recently decided to try the littleton 2743 west church ave location, being that it is close to my work making it easy to drop off and pick up. I was surprised by the customer service i received from Dave at the front desk. He is very knowledgeable and made my service experience pleasant. The work perform was also to my satisfaction. I was unable to find a downside or problem with my whole experience with Pro Auto Care. I will be returning not only for the convenience but also for the quality service provided. Pros:Great customer service, quality work, fast and convenient. Cons:not adjusting my seat back after your giant of a technician is done haha Date Added: May 11, 2010 Star OnStar OnStar OnStar OnStar On The Greatest place to send your Wife..... milehigh from N/A My wife called and Andy was very helpful. Scheduled an appointment and gave her a loaner vehicle. She had called the Dealership and felt she was not given the same respect as I had recieved myself in the past. My wife often feels like she is getting ripped off on car stuff. She thought these guys were incredible. Chris Thaw President/Founder Mile High Insurance, Inc. Pros:Honest, Helpful, informative, affordable & quality work. Cons:none
You guys rock!
You guys rock! Loaner cars & great service! I won’t go anywhere else Star OnStar OnStar OnStar OnStar On Everyone is very professional. Safish Maden from Aurora, CO Everyone is very professional. You feel like your car is in good hands- good valued.
You guys are the best! Thanks for working with us.
I’ve been a customer for 12 yrs. As usually, terrific personnel and car care. Thanks!
Since coming to Pro Auto Care in 2009 I’ve had nothing but great, affordable service.
I will recommend to anyone
Move to Denver 10 years OK. And found Pro Auto Care, to do some engines repair. My care was stolen and they stood up to my insurance company for some damage that they could/wouldn’t cover---I will recommend to anyone.
They have saved my life many times over with their great work and excellent personal skills. Happy smile.
My truck should be dead the way I maintain it. Pro Auto Care has kept it running and running great! Top knotch service!!!
Honest, reputable professionals who are proficient and thorough with their work. Thank you for the diagnosis and superb work on our vehicle. We will refer you to everyone we know.
Once again, great service!
I had a problem with my car and had it towed to Pro Auto over the weekend. I put the key in the drop box with a few details on what went wrong. I was planning on calling Monday morning to make sure they had received it and could take a look at it. At 7:05 am, someone from the shop called me to get the details. They were able to accurately diagnose the problem and fix it for a fair price. It was done by the afternoon. I've never had service that good from an auto shop! I highly recommend Pro Auto.
This company is an honest reputable business with professionals who know what they are doing - Thank You ! We got a first rate honest Diagnosis, a super first-time Customer Discount , a complete Service List of what our vehicle truly needs to run at peak efficiency , superb Workmanship when replacing the Engine Control Computer and our car returned even cleaner than we left it.
Being a female, often times it can be a challenge when I get my car repaired to be treated with respect and fairness. Al and the "pros" @ Pro Auto Care came through again with the repair to my car. My husband does not hesitate to send me there! Great job!
more good service
Going in a 2nd time for the timing belt to be changed., from the 1st original diagnosis - we had a 2nd discount - since we had them do and continue with the repairs. Now, with the computer fixed, we were now having the timing belt replaced. What a concept - give a first-time - now a second time customer, a second discount for having their all-stars do the work from the diagonsis they gave us. We are so totally pleased that our car runs and rides better than we remember it! They have superb mechanics that do good works at a good price with quality work. We are very thankful for a compay that we can trust, and are thankful for Tom Martino';s Referral List !!! Two happy customers here !!!!~