on Jul 2nd, 2020
Excel Roofing is the worst company we have ever dealt with. They damaged our home trying to install a ridge vent they up-sold us on. Apparently, cathedral ceilings do not have enough room for a ridge vent. Excel's guys cut out several holes on our roof, including a 15-feet long section right through the ceiling where one can see the open sky. We gave them unrestricted permission to repair their screw-up. However, they used substandard material to cover up their mistake instead of doing it the right way. The vents they installed do not allow air to flow, literally no ventilation. The flat roof over our garage ponds & the water on the roof seeps UNDER the gutter and rolls down the wall, creating ice dam on the wall. Bottom line, they created a nightmare for us. The owner did not even bother to acknowledge the damage Excel caused for almost two months even though I sent him an email with pictures showing what his crew did. He has been stalling for months instead of fixing their screw-up. On to the next/final phase of putting it in the court's hands.