on Jul 10th, 2019
Problem with pricing.2018 had all upstairs carpet cleaned and bio treated,billed as great room,bedroom and bathroom. 2019 had same space cleaned and bio treated,billed as dining,living,bedroom,hall and bathroom...resulting in an additional charge of $165 for the ADDITIONAL rooms. Al Garcia insists that I had additional area cleaned which I did not. It just seems to be a very unprofessional way to run a business. One price for the first time customer and then a huge upcharge for the returning customer...The product was fine.....the pricing variance does not work for me...Nancy McReynolds