on Jun 23rd, 2020
When I called them they said it was a $49 fee to come to my house and tell me specifically what the problem was, then if I hired them to do the work the $49 would be deducted from the cost. I agreed. When they got here if I explained to the tech that my GFI kept popping off and it killed all the outlets in that circuit. Without even looking at a single outlet, fuse box, nothing - he handed me an agreement to pay $230 for a circuit diagnostic. So they were going to charge me $49 + $230 just to tell me what might be wrong, then charge me to fix it, less the $49. I explained what I was told on the phone and he said - sorry, this is how it works. I sent him away without paying anything, went to Home Depot and bought am $11 GFI tester, found that the GFI outlet had a lose wire and tightened it. All fixed.