Member Since 03/22/2019
Good experience gone bad
I have used them a few times in the past. At the beginning they were good, saved me$600 off the original estimate. My second visit I had brakes, tires and a few other things done. After about 10k miles on the tires which had a 50k warranty I got a leak in the tire. I took it in around 8:30 in the morning so they can take a look. They got it in right away and said they would have to change the tire out. Chris ordered the tire and said it should be in between 12-1:30. I changed my day around so I could come back to get it changed out. No follow up and phone calls updating me until 4:45 saying the tire just came in but they didn’t have a tech to install the tire. They are open to 6, I explained to them I needed the truck for work in the morning. There was also an issue with if the tire was under warranty??? I asked Chris to call me in the morning to let me know if they were going to warranty the tire. Still no phone call.... Communication is horrible at this location and Chris is rude. If you are going to buy tires don’t go to this place. I still have a tire that I have to fill up every few hours so I can work and they are not standing behind there work.