I understand Troubleshooter Network, Inc. (“TSN”) has made a good-faith effort to background check the contractors, merchants, and service providers listed herein (“MEMBERS”).
I understand that no background-checking method is perfect and it is possible important items can be missed.
I understand that TSN cannot check each and every employee of every MEMBER. Therefore, before I invite individuals into my home, I shall take sensible steps to assure my safety and security.
I understand MEMBERS have agreed to TSN’s Code of Ethics and when it is determined by TSN that MEMBERS are not meeting the standards set forth therein, MEMBER shall be removed.
I understand TSN shall use its best efforts in attempting to resolve any problem I report to them about a MEMBER.
I agree that if I wish to obtain the assistance of TSN in resolving any such problems with MEMBERS, I will contact TSN in writing, within three days of a conflict, problem or questionable business practice.
I understand that paying money up front is risky and if I choose to pay Members, their affiliates, subcontractors or representatives in advance, I take full responsibility for my actions.
I will not hold TSN, Tom Martino and/or his staff responsible for any loss, damage or financial problems arising from use of this site or my dealings with Members, their affiliates, subcontractors or representatives.
I understand that if a dispute is not settled to my satisfaction, I have the right to bring a private civil action against any Member, their affiliates, subcontractors or representatives. Therefore, I shall not hold Tom Martino and/or his staff responsible for any unsettled disputes, problems or damages arising from my dealings with Members, their affiliates, subcontractors or representatives.
I understand it is important to shop around and compare bids when transacting business and I understand that TSN, Tom Martino and his staff encourage me to do so before transacting business with Members.
I understand it is important to be proactive in screening contractors, merchants, and service providers and I shall not rely solely on TSN, Tom Martino and/or his staff in making purchasing and business decisions.